Sarah Fulton
Detroit Lakes,MN
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency and revenue. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
14
14
years of professional experience
Work History
Director of Clinic Operations
Lake Region Healthcare
11.2022 - Current
- Reduced locum provider coverage by 80%, while successfully recruiting and onboarding over 23 permanent providers in a year.
- Achieved budgeted wRVU's and cinic visits for over 15 departments.
- Work with HIM and Revenue Cycle to ensure billing and coding is appopriately captured, including developing services lines with appropriate providers and highest achievable reimbursement rate.
- Provide overall practice management of over 80 providers, including monitoring metrics, productivity, and market share.
- Develop recommendations for program and provider development based on market share, referral data, and overall organization assessment.
- Develop program growth, responsibility for onboarding and integration of new practices and additional services
- Assist Executive Team and Physician Leaders to plan provider recruitment based on market data, operational metrics, and strategic growth initiatives.
- Provide on-going practice support and provider development through metrics.
- Provide leadership, organization, planning, direction, financial oversight and administration to ambulatory care services.
- Organizes and directs clinic operations, including provider efficiency and new service lines at all sites of ambulatory care across the enterprise.
Director of Patient Care
Lake Region Healthcare
11.2021 - 11.2022
- Increased patient satisfaction scores by through attentive service, clear communication, and staff engagement.
- Implemented quality improvement initiatives to enhance the overall effectiveness of the Patient Care department.
- Achieved Acute Stroke Ready Hospital (ASRH) designations with Minnesota Department of Health.
- Achieved Level 3 Trauma Hospital designation with Minnesota Department of Health.
- Actively contributed to policy development by participating in committees focused on improving clinical practice and bringing evidence-based care to policy development.
- Conducted regular reviews of financial performance against budgets, identifying areas of concern or opportunity for improvement, while maintaining a positive contribution margin.
Flight Nurse
Sanford Health
10.2015 - 04.2022
- Transport critical medical and trauma patients via helicopter and fixed wing aircraft.
- Perform assessment and perform interventions.
- Including: IV therapy, medication administration, intubations, chest tubes and patients with balloon pumps and impella devices.
- Transportation includes patients from NICU to Geriatric patients.
- Successfully completed over 350 patient care flights.
Nursing Manager
Sanford Health Clinic
12.2018 - 11.2021
- Manage day-to-day operations for three clinics who reach over 40,000 patient visits a year
- Work collaboratively with nursing staff to manage a clinic with urgent care, family medicine, internal medicine, obstetrics, urology, nephology, cardiology, oncology and occupational health
- Actively participate in tasks force, committees, staff meetings, department activities, goals, quality measures, hospital committees, and develop policies, procedures, workflows and guidelines
- Manages processes in clinical performance, assessments and process improvements
- Practice positive collaboration, while promoting the mission and vision of the organization.
Clinical Care Lead - Simulation Education
Sanford Health
10.2015 - 12.2018
- Collaborate with quality management, along with numerous quality improvement and safety committees within the hospital and clinics to assist in recognition and address concerns including medication errors, patient safety, risk management activities, infectious diseases, communication deficiencies and interprofessional team dynamics
- As a team collaboration, we formulate education via skills and simulation to help build safety and improve patient outcomes.
- Developed evidence based scenarios with CEU allocation.
Registered Nurse
Sanford Health
02.2010 - 11.2016
- Triaged patients on a five-level triage acuity scale.
- Delivered comprehensive ongoing assessment and care of medical and trauma patients.
- Insertion and care maintenance of life-sustaining equipment such as: chest tubes, arterial lines, central lines, and advanced airways
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Collaborated with all members of the interdisciplinary team, therapists, social workers, doctors, and pharmacists
- Prepared patients for surgery, pre-op checklists, and medication
- All skills completed on ages newborn to geriatric.
Registered Nurse
Sanford Health
01.2013 - 10.2015
- Delivered comprehensive ongoing assessment and care of critically ill patients
- Collect and interpret clinical data including vital signs, lab results, and wound progression
- Insertion and care maintenance of life-sustaining equipment such as: arterial lines, central lines, and advanced airways
- Titration of continuous IV drips including insulin, heparin, narcotics, vasopressors, anti-arrhythmic, and sedatives
- Performed clean and sterile dressing changes and wound assessments
- Collaborated with all members of the interdisciplinary team, therapists, social workers, doctors, and pharmacists
- Prepared patients for surgery, pre-op checklists, and medication
- Received new post-operative patients directly from the OR
- Assisted with insertion, management and care of Continuous Renal Replacement Therapy
- Monitored and managed patients with Intracranial Pressure Monitors
- On some occasions cared for patients on extracorporeal membrane oxygenation (ECMO)
- Established a new psychiatry service line including telehealth services for psychiatry to outreach 12 offsite clinics.
Education
MBA -
University of Mary
Bismark2021
Master of Science - Nursing Leadershp
University of Mary
Bismark 2021
BSN, RN -
Bemidji State University
01.2018
Associate of Science - Nursing
Minnesota State Community And Technical School
2009
Skills
- Communication
- Strategic Planning
- Business Relations
- Leadership Skills
- Management Skills
- Computer Skills
- Public Speaking
- Team Player
- Operations Management
Personal Information
Title: CEN - Certified Emergency Nurse 2014, CPEN - Certified Pediatric Nurse 2015, CFRN - Certified Flight Nurse - 2016, ENPC Instructor - Emergency Nurse Pediatric Course 2013 to 2021, TNCC Instructor - Trauma Nursing Core Course 2013 to 2018, ACLS Instructor 2014 to 2021, PALS Instructor 2014 to 2021, Basic Life Support Instructor 2019, Sexual Assault Nurse Examiner 2012 - 2017 (LEAD SANE NURSE 2015-2017), SIM - ND Simulation in Motion for ND Educator 2017 - 2021
References
Available Upon Request
Timeline
Director of Clinic Operations
Lake Region Healthcare
11.2022 - Current
Director of Patient Care
Lake Region Healthcare
11.2021 - 11.2022
Nursing Manager
Sanford Health Clinic
12.2018 - 11.2021
Flight Nurse
Sanford Health
10.2015 - 04.2022
Clinical Care Lead - Simulation Education
Sanford Health
10.2015 - 12.2018
Registered Nurse
Sanford Health
01.2013 - 10.2015
Registered Nurse
Sanford Health
02.2010 - 11.2016
MBA -
University of Mary
Master of Science - Nursing Leadershp
University of Mary
BSN, RN -
Bemidji State University
Associate of Science - Nursing
Minnesota State Community And Technical School
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