Sarah Gackle
Fargo,ND
Summary
Compassionate and patient-focused Professional with a dedicated background in Hospital Guest Services. Driven by a desire to provide a calming presence and clear guidance for patients and families during challenging times. Proven ability to balance meticulous administrative coordination with genuine emotional intelligence, ensuring every visitor feels seen, heard, and supported. Committed to fostering a welcoming, healing environment through proactive care, active listening, and a helpful, human-first approach.
Overview
29
29
years of professional experience
Work History
Guest Service Representative
Sanford Health
10.2023 - 03.2025
- Responded to guest inquiries promptly
- Created a welcoming atmosphere
- Improved overall customer satisfaction
Dispatcher/Customer Service
Magnum Trucking
05.2022 - 02.2023
- Scheduled appointments for product pick-up and delivery, ensuring logistical efficiency
- Implemented innovative solutions for timely product transportation
- Streamlined communication between business entities and truckers, boosting operational efficiency
Customer Specialist
Essentia Health DME
09.2021 - 03.2022
- Coordinated customer service and data management
- Verified insurance through medical record examination
- Facilitated patients' medical supplies acquisition
Administrative Assistant/Head Dispatcher
Forklifts of North Dakota
09.2015 - 08.2021
- Optimized administrative procedures
- Scheduled service for 15+ technicians daily
- Processed payments through Mini trac system
- Engaged with walk-in customers
Administrative Assistant/Customer Service Rep
Old Lutheran/First Avenue Promotions
01.2012 - 07.2015
- Handled credit card payments
- Streamlined financial operations including payroll, accounts receivable/payable, and bank reconciliation
- Provided exceptional customer service via phone and face-to-face
Administrative Assistant/Customer Service Rep
Universal Services
07.2004 - 12.2012
- Facilitated prompt personal delivery of client purchases
- Oversaw accounts receivable, improving financial efficiency
- Conducted bank deposits, ensuring financial security
Daycare Provider
Sarah' Sweethearts
11.1995 - 06.2004
- Performed receptionist duties, boosting company image
- Coordinated child care activities
- Innovatively planned and prepared meals
- Enhanced child safety measures
- Addressed challenges innovatively
- Boosted efficiency by 25%
Education
Administrative Assistant - Administrative Secretary Degree
Minnesota State Community And Technical College
Moorhead, MN06-1993
Skills
- Proficient in accounts receivable
- Efficient accounts payable processing
- Proficient in computer applications
- Office administration
- Service excellence
- Proficient typing skills
- Effective communication
- Data entry expertise
- Logistics coordination
- Experienced in invoicing and payment tracking
Languages
English
Full Professional
Interests
- I love to travel with my children when we can for time together but also some culture
- Volunteering with youth sports programs to be there to watch and participate with my Grandchildren
- Fashion is something I love to try out I like to specifically purchase items for all sorts of situations to be sure I am dresses appropriately I also have two grown Daughters to help me with that
- Cooking is one of my favorite things to do For me it seems to be a comfort I had four children and did daycare for nine years I feel it is always fun to try new recipes especially now thiwth the internet
Timeline
Guest Service Representative
Sanford Health
10.2023 - 03.2025
Dispatcher/Customer Service
Magnum Trucking
05.2022 - 02.2023
Customer Specialist
Essentia Health DME
09.2021 - 03.2022
Administrative Assistant/Head Dispatcher
Forklifts of North Dakota
09.2015 - 08.2021
Administrative Assistant/Customer Service Rep
Old Lutheran/First Avenue Promotions
01.2012 - 07.2015
Administrative Assistant/Customer Service Rep
Universal Services
07.2004 - 12.2012
Daycare Provider
Sarah' Sweethearts
11.1995 - 06.2004
Administrative Assistant - Administrative Secretary Degree
Minnesota State Community And Technical College