Sarah Garter
Disputanta,VA
Summary
Driven by a robust technical knowledge and exceptional leadership abilities, excelled in enhancing safety, quality, and performance within the US Navy. Specializing in risk assessment and quality assurance, proactive approach led to significant improvements in operational readiness and safety compliance, leveraging skills in data analysis and workplace inspections to achieve outstanding results. Organized Qualification Certification program manager skilled in file management, data entry and information processing. Handles physical and digital files with care to promote information accuracy. Diligent, motivated and reliable professional with strong prioritization skills.
Overview
9
9
years of professional experience
Work History
Office Manager
Genia Johnson Dance Company
08.2024 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
- Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
Quality Assurance Representative
US Navy
05.2021 - 04.2024
- Conducted approximately 20 safety trainings and education to employees to increase awareness of safety hazards and empower employees to work safely.
- Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
- While performing visual inspections repeated issues were reported to other supervisors to collectively identify issue roots and rectify problems.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Transitioned a program into the Advanced Skills Management (ASM) database, while also teaching future Quality Assurance Representatives (QAR) how to navigate the new database.
- Performed administrative tasks efficiently, including data entry, document preparation, and corrected data entry errors to prevent duplication or data degradation.
- Maintained detailed records of test results, providing valuable data for future process improvements.
- Collaborated with other board members to ensure proper qualification of Sailors.
Aviation Ordnanceman
US Navy
03.2016 - 04.2021
- Worked closely with crew members in intense, quickly changing and dangerous environments.
- Maintained high levels of readiness by participating in regular training exercises simulating real-world combat scenarios involving aviation ordnance usage.
- Received, inspected, packaged, stored, handled and processed weapon shipments.
- Expedited mission preparation by assisting in the timely requisition, receipt, and issue of aviation ordnance materials.
Aircraft Armament Systems Technician
US Navy
08.2018 - 01.2021
- Proactively identified potential issues through rigorous testing procedures and troubleshooting, mitigating risks associated with faulty components or design flaws.
- Collaborated with team members to diagnose complex malfunctions, leading to faster resolution of issues and increased productivity.
- Conducted performance testings on new armament systems before implementation into the fleet, contributing to optimal weapon performance outcomes.
- Maximized operational readiness of aircraft fleet by ensuring timely completion of scheduled maintenance activities.
- Followed established procedures to enter and process data correctly.
Education
Some College (No Degree) - Nursing
Tidewater Community College
Norfolk, VAHigh School Diploma -
Littlerock High School
Palmdale, CA05.2015
Some College (No Degree) - Aviation Ordnance
US Navy Schools
US NavySkills
- Technical knowledge
- Quality assurance
- Performance evaluation
- Risk management assessment
- Audit processes
- Data analysis and data entry
- Effective administrative leadership
- Safety and compliance inspections
- Efficient office management
- Customer service
- Proficient in computer applications
Timeline
Office Manager
Genia Johnson Dance Company
08.2024 - Current
Quality Assurance Representative
US Navy
05.2021 - 04.2024
Aircraft Armament Systems Technician
US Navy
08.2018 - 01.2021
Aviation Ordnanceman
US Navy
03.2016 - 04.2021
Some College (No Degree) - Nursing
Tidewater Community College
High School Diploma -
Littlerock High School
Some College (No Degree) - Aviation Ordnance
US Navy Schools
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