Versatile driver, operations and event professional with a proven track record of enhancing event execution and operational efficiency. I have successfully led teams to achieve high-performance metrics, significantly improving customer satisfaction.
Overview
24
24
years of professional experience
Work History
Delivery Driver
UPS/Uber/Doordash
01.2024 - Current
Delivered packages to customer doorsteps and business offices
Completed on-time deliveries by choosing most efficient routes
Improved customer satisfaction by ensuring timely and accurate deliveries of products
Read maps, followed oral, and written instructions and used GPS technology to make deliveries
VP of Operations
Team DDPS/ GSS Real Estate, Rentals And Design
12.2015 - 09.2022
Company Overview: Miami, FL
Trained and guided team members to maintain high productivity and performance metrics
Led company to successful launch and growth by developing initial product roadmap and market strategy
Hands on with shipping container construction
Miami, FL
Director of Events and Seminars
Armando Montelongo Real Estate And Education
05.2012 - 10.2015
Company Overview: San Antonio, TX
Directed seminar sales teams for Real Estate training across the nation
Developed status reports on planning, scheduling, cancellation, inquiries, resourcing, and proposal development
Delivered smooth training execution by coordinating seminar functions, including site selection, scheduling, marketing, materials, event management and follow-up
San Antonio, TX
Trade Show and Events Manager
Gandiinnovations
06.2009 - 04.2012
Company Overview: San Antonio, TX
Organized logistics and materials for 40+ trade shows and events around the world
Supervised onsite team of caterers, audio-visual technicians, union labor, and facility management team
Built trade show booths, trusses, and various displays
San Antonio, TX
Senior Tour and Event Manager
The Passion Group
05.2001 - 05.2009
Company Overview: Asbury Park, NJ
Managed administrative logistics of events planning, booking and promotions at large scale venues across the country
Directed the planning, staffing, transportation and execution of programs with up to 95 staff
Assembled large car show displays, tents and various bikes, courses, and structures
Asbury Park, NJ
Education
Bachelor of Arts - Health Promotion And Management, Art History
Hastings College
Hastings, Nebraska
05.2020
Skills
Project Organization
Teamwork and collaboration
Operation Monitoring
Customer service
Strong working relationships
Equipment operation
Additionalinformation - Accomplishments
Featured as a success story on CBS's Undercover Boss
2009 Manager of the Year, The Passion Group
2014 September Manager of the Month, Armando Montelongo Seminars
Dale Carnegie Professional Development Training
Raised on a farm and love working with my hands
Managed and traveled to events in 10 countries on 3 continents
Capable of driving fork-lifts and previously OSHA certified
Timeline
Delivery Driver
UPS/Uber/Doordash
01.2024 - Current
VP of Operations
Team DDPS/ GSS Real Estate, Rentals And Design
12.2015 - 09.2022
Director of Events and Seminars
Armando Montelongo Real Estate And Education
05.2012 - 10.2015
Trade Show and Events Manager
Gandiinnovations
06.2009 - 04.2012
Senior Tour and Event Manager
The Passion Group
05.2001 - 05.2009
Bachelor of Arts - Health Promotion And Management, Art History