Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, management, and care coordination in fast-paced environment. Have been performing wound care for the last 13 years within hospital and outpatient center. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
14
14
years of professional experience
1
1
Certification
Work History
RN Program Manager
Complex Healthcare of Farmington Wound and Hyperbaric Center
01.2020 - Current
Manage all staff within facility and oversee all operations of clinic.
Manage operations of off site clinic at Critical Access Hospital.
Perform hiring and onboarding of all new staff members.
Assist the provider in case management model to help facilitate completion of medical record.
Perform wound care on patients within clinic by performing initial assessments, applying appropriate dressings per NP recommendations, application of total contact casting, apply wound vacs, assist in performing application of skin substitutions.
Track and order all dressings, skin substitutions and wound vacs for clinic.
Oversee all quality tracking tools for clinic.
Oversee hyperbaric safety director.
Train new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Audit charts and review clinical documents to verify accuracy.
Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
Supervise, direct, and motivate high-quality performance from staff.
Lead staff meetings to keep team informed of changes,educate on new processes and provide opportunities for staff to share ideas and concerns.
Investigated and independently resolved complaints from staff, and patients by leveraging clinical judgment.
Planned marketing initiatives and leveraged referral sources to promote business development for clinic.
Utilization Review Nurse
Aetna
01.2018 - 01.2020
Reviewed urgent, initial, and concurrent review cases for worker compensation that pertain to hospitalizations, outpatient services and medications for injured workers
Followed standard metrics set by department
Consult peer to peer to discuss cases
Completed task in timely manner.
Case Management/Wound Care Nurse
Washington County Memorial Hospital
01.2016 - 01.2018
Conduct all precertification for inpatient/outpatient, concurrent reviews, and retrospective for facility.
Promote Swingbed program and review referrals.
Market Swingbed program to surrounding facility and network with larger institutions.
Coordinate weekly Multidisciplinary meetings.
Utilize MCG criteria for admission criteria.
Monitor length of stay and service type of patient.
Collaborate with Physicians, Social Workers, and Multidisciplinary team for discharge planning.
Make discharge follow-up phone calls.
Review all inpatient/outpatient charts on a daily basis.
File Appeals as necessary.
Performed wound care consults and write plans of care for patients with acute and chronic wound issues.
Perform referrals both inpatient and outpatient.
Medical/Surgical Nurse Manager
Washington County Memorial Hospital
01.2010 - 01.2016
Manage a 25 bed Medical/Surgical department.
Perform quality improvement for department.
Performed a percentage of chart audits for both physicians and staff and gave feedback based on illness severity and diagnosis.
Perform performance evaluations for staff.
Provide departmental staff meetings monthly including education pertaining to nursing care and state/federal regulations.
Assist and manage departmental budget.
Responsible for recruiting, and performing all disciplinary actions for departmental staff.
Perform wound care evaluations and wound care to inpatients/outpatients.
Fill in as Utilization Review nurse as needed.
Experience with MCG and Interqual criteria.
Assist in setup and maintenance of EHR system.
Maintain a working knowledge of laws, regulations, and guidelines that pertain to Critical Access Hospitals.
Develop and revise hospital policy and procedures.
Acts as an advocate for nursing staff and patients in resolving problems.
Was a member of multiple in-house committees including Pharmacy and Therapeutic, Quality Management, Safety and Infection Control, Policy and Procedure.
Education
Bachelor of Science - Nursing
University of Missouri
Kansas City, Missouri
2012
Associate Degree of Nursing - undefined
Mineral Area College
Park Hills, Missouri
2004
Certificate of Licensed Practical Nursing with IV Certification - undefined
Mineral Area College
Park Hills, Missouri
2002
Skills
Microsoft Office
Disease Processes
Condition Management
Medical Supply Management
Wound Prevention
Family Education
Staff Training
Ulcer Diagnosis and Treatment
Certification
BLS Certification
Pending CWS exam
Timeline
RN Program Manager
Complex Healthcare of Farmington Wound and Hyperbaric Center
01.2020 - Current
Utilization Review Nurse
Aetna
01.2018 - 01.2020
Case Management/Wound Care Nurse
Washington County Memorial Hospital
01.2016 - 01.2018
Medical/Surgical Nurse Manager
Washington County Memorial Hospital
01.2010 - 01.2016
Bachelor of Science - Nursing
University of Missouri
Associate Degree of Nursing - undefined
Mineral Area College
Certificate of Licensed Practical Nursing with IV Certification - undefined
Mineral Area College
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