Michele Ellenbecker
West Bend,WI
Summary
Experienced Registered nurse and program supervisor with over 16 years of experience in the Managed care organization. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements.
Overview
16
16
years of professional experience
Work History
RN Program Supervisor
Community Care
West Bend , WI
06.2010 - Current
- Coached team members on productivity strategies, policy updates and performance improvement plans to accomplish challenging goals.
- Directed team of 14 personnel, overseeing records, performance and quality assurance.
- Assisted program manager with developing budget and schedule.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
Education
Associate Degree in Nursing - Nursing
Moraine Park
West Bend WI2004
Skills
- Critical thinker
- Medicare and Medicaid applications
- Skilled community-based case manager
- Case management
- Goal-oriented
- Microsoft Office
- Medicaid understanding
- Effective team leader
- Reliable
- Organized
Timeline
RN Program Supervisor
Community Care
06.2010 - Current
Associate Degree in Nursing - Nursing
Moraine Park