Ashley Martinez
Corpus Christi,Texas
Summary
Licensed Master Social Worker, known for high productivity and efficiency in task completion. Possess specialized skills in case management, crisis intervention, and mental health assessment. Excel in communication, empathy, and problem-solving, which enhance ability to support and advocate for clients effectively.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Youth Services Program Supervisor II
NCMHID
Corpus Christi, TX
03.2023 - Current
- Managed and administered duties within services offered by the Texas Resiliency and Recovery Youth Program.
- Manages the delivery of services, and maintains quality improvement cycles.
- Provides oversight, guidance, and supervision to case managers, counselors, and nursing staff in accordance with client case needs.
- Conducts clinical assessments for youth and families
- Maintains program goals and objectives, ensuring compliance with program guidelines, procedures, policies, rules, and regulations.
- Responsible for monitoring, achieving contract requirements, and evaluating program activities.
- Monitors work quality and output of responsible personnel.
- Ensures adherence to standards set by the Joint Commission, Medicaid, and Nueces Center for Mental Health and Intellectual Disabilities.
- Provides crisis prevention and intervention services to youth ages 3-17.
- Provides training and instruction to direct staff on evidence-based curriculum utilized in services.
- Experience with facilitating presentations to groups of up to 30 attendees.
- Acts as community liaison, engaging in coalitions and agency meetings.
- Monitors and assures that Case Managers are completing required documentation to fidelity according to the Texas Administrative Code (TAC).
YES Wavier and Wraparound Program Supervisor for Intensive Youth Mental Health Services
NCMHID
Corpus Christi, Texas
09.2020 - 03.2023
- Responsible for the administrative and managerial duties for intensive services within the Youth Empowerment Services (YES), along with the Wraparound Program.
- Manages the delivery of services, and maintains quality improvement cycles.
- Provides oversight, guidance, and supervision to wrap-around services, wrap-around facilitators, and contracted staff assigned to the program.
- Monitors, yes, sub-contractor services.
- Conducts clinical assessments for youth and families interested in the YES Program.
- Maintains program goals and objectives, ensuring compliance with program guidelines, procedures, policies, rules, and regulations.
- Responsible for monitoring, achieving contract requirements, and evaluating program activities.
- Supervises the quality and quantity of work conducted by responsible staff.
- Maintains compliance with all standards for the Joint Commission, Medicaid, and the Nueces Center for Mental Health and Intellectual Disabilities (NCMHID).
- Provides training and instruction to direct staff on evidence-based curriculum utilized in services.
- Conducts outreach services and presents to the community about NCMHID youth and family mental health services.
- Serves as a community liaison, participates in coalitions, agency meetings, and provides interagency collaboration and public relations activities.
- Monitors and assures that Case Managers are completing required documentation to fidelity according to the Texas Administrative Code (TAC).
Case Manager Mentor
NCMHID
Corpus Christi, Texas
11.2019 - 09.2020
- Delivered rehabilitative training for assigned caseload to maintain community, home, and school stability.
- Provides crisis prevention and intervention services
- Delivers state-approved, evidence-based curricula to children and families.
- Conducted comprehensive mental health assessments at the Juvenile Justice Center.
- Developed and implemented individual treatment plans with the youth, family, counselors, and psychiatrist toward positive change.
- Educates parents and youth on proper usage of medications recommended by the MHID psychiatrist.
- Certified CANS Super User conducts biannual training for case managers, LPCs, and supervisors.
- Provides training and instruction to direct staff on evidence-based curriculum utilized in services.
- Facilitated outreach initiatives to promote awareness of NCMHID's mental health programs.
- Experience with conducting presentations to groups ranging from 15 to 20 participants.
- Monitor and assure that case managers are completing required documentation to fidelity, according to TAC Code.
- Assist telehealth doctors during psychiatric appointments with clients and families.
- Enhanced team readiness by guiding new employees through caseload management.
Case Manager II
NCMHID
Corpus Christi, Texas
03.2016 - 11.2019
- Delivered rehabilitative training for assigned caseload to maintain community, home, and school stability.
- Provides crisis prevention and intervention services
- Delivers state-approved, evidence-based curricula to children and families.
- Conducted comprehensive mental health assessments at the Juvenile Justice Center.
- Developed and implemented individual treatment plans with the youth, family, counselors, and psychiatrist toward positive change.
- Educates parents and youth on proper usage of medications recommended by the MHID psychiatrist.
- Certified CANS Super User conducts biannual training for case managers, LPCs, and supervisors.
- Provides training and instruction to direct staff on evidence-based curriculum utilized in services.
- Facilitated outreach initiatives to promote awareness of NCMHID's mental health programs.
- Experience with conducting presentations to groups ranging from 15 to 20 participants.
- Monitor and assure that case managers are completing required documentation to fidelity, according to TAC Code.
- Assist Telehealth Doctors during psychiatric appointments with clients and families.
Education
Master of Social Work - Advanced Clinical Social Work
Walden University
Minneapolis, MN11-2024
Bachelor of Arts - Sociology
Texas A&M University Corpus Christi
12.2015
Associate of Art - Liberal Arts
Del Mar College
05.2013
Skills
- Community Mental Health Case Manager:
- Managed a caseload size of up to 90
- Knowledge of Crisis Intervention Services
- Team player
- Time management and organizational skills
- Public Speaking Skills
- Critical thinker
- Conflict resolution
- Self-sufficient
- Cultural sensitivity
- Detail-oriented
- Ability to operate computer programs such as Microsoft 365 products, Streamline, SharePoint, CMBHS, and Meditek
- Ability to plan and assist clients in meeting goals set in their individualized programs
- Outreach experience with universities, colleges, school districts, and other resources in the community
- Staff training experience
- Staff Development
- Intervention strategies
- Ability to Conduct Group therapy
- Documentation and reporting
Affiliations
- Corpus Christi Medical Center Bay Area (August 2024- November 2024)
- Dismas Charities (November 2021-April 2022)
- Department of Family And Protective Services (September 2015-November 2015)
Certification
- Licensed Master Social Worker (LMSW), Texas State Board of Social Work Examiners, April 2025
Certifications
- Child and Adolescent Needs Assessment (CANS) Superuser (August 2024-August 2025)
- Youth Mental Health First Aid Trainer
- Teen Mental Health First Aid Trainer
- Wraparound Facilitator Certified
- CPR and First Aid Certified, Exp -
- Satori (SAMA)- Risk Management Training Certified
Timeline
Youth Services Program Supervisor II
NCMHID
03.2023 - Current
YES Wavier and Wraparound Program Supervisor for Intensive Youth Mental Health Services
NCMHID
09.2020 - 03.2023
Case Manager Mentor
NCMHID
11.2019 - 09.2020
Case Manager II
NCMHID
03.2016 - 11.2019
Master of Social Work - Advanced Clinical Social Work
Walden University
Bachelor of Arts - Sociology
Texas A&M University Corpus Christi
Associate of Art - Liberal Arts
Del Mar College