Sarah Gilfillan

Administrator office assistant

Sleep centers of Alaska

10.2024 - Current

Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
Maintained personnel records and updated internal databases to support document management.
Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.

Cashier

Chevron gas station

02.2023 - 10.2024

Food prep
Servicing
Cleaning ( dishwasher )
Customer service
Cashier
Paper work
Computer work
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Answered questions about store policies and addressed customer concerns.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Addressed customer needs and made product recommendations to increase sales.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Conducted inventory counts by adding each item in stock and documenting in computer system.
Set up new sales displays each week with fresh merchandise.
Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Maintained current knowledge of store promotions and highlighted sales to customers.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Processed refunds and exchanges in accordance with company policy.
Responded promptly to requests for assistance, spills and customer inquiries.
Worked with floor team and managers to meet wide range of customer needs.
Learned duties for various positions and provided backup at key times.
Used POS system to enter orders, process payments and issue receipts.
Handled cash with high accuracy and took care to check bills for fraud.
Operated cash register to record transactions accurately and efficiently.
Performed cash, card, and check transactions to complete customer purchases.
Assisted in inventory management, contributing to reduction in stock discrepancies.
Facilitated positive shopping experience, greeted customers warmly upon entry.
Implemented loss prevention strategies, reducing instances of theft at checkout.
Reduced processing errors by meticulously following transaction procedures.
Facilitated smoother checkout process, trained new employees on POS systems.
Improved store atmosphere with thorough and prompt cleaning of checkout area.
Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Enhanced shopping experience, provided product information and location assistance.
Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
Contributed to significant decrease in queue times by streamlining checkout process.
Strengthened team morale and cooperation by assisting coworkers during peak hours.
Enhanced customer loyalty by participating in rewards program enrollment.
Improved efficiency, organized checkout area for optimal workflow.
Enhanced customer service experience by efficiently processing purchases and returns.
Ensured accuracy in financial transactions, reconciled cash with receipts daily.
Boosted team efficiency, shared best practices in cash handling and customer interaction.
Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Fostered positive customer relations by resolving complaints and inquiries promptly.
Increased sales of promotional items by informing customers about current offers.
Supported marketing initiatives by setting up and maintaining promotional displays.
Developed rapport and fostered brand loyalty by offering personalized service.
Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Promoted store promotions and incentive programs to increase overall sales revenue.
Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Ensured compliance with company policies and procedures while processing transactions efficiently.
Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Streamlined checkout process for increased efficiency and reduced waiting times.

Food Service laRoma

New sagaya

Anchorage, AK

07.2018 - 04.2019

Food prep
Servicing
Cleaning ( dishwasher )
Customer service
Worked effectively in fast-paced environments.
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Strengthened communication skills through regular interactions with others.
Proved successful working within tight deadlines and a fast-paced environment.
Demonstrated strong organizational and time management skills while managing multiple projects.
Developed and maintained courteous and effective working relationships.

Overview

Work History

Administrator office assistant

Cashier

Food Service laRoma

Education

High school diploma - undefined

Skills

Timeline

Administrator office assistant

Cashier

Food Service laRoma

High school diploma - undefined

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