Sarah Glenn
Del Taco
Riverside,CA
1
Certification
3
years of professional experience
Hardworking and motivated professional with over three years of experience in customer service and shift management at a fast-paced food service establishment. Skilled in team leadership, training, and ensuring smooth daily operations while maintaining high standards of quality and customer satisfaction. Strong background in cash handling, scheduling, and problem-solving with the ability to perform under pressure. Currently pursuing higher education.
Work History
Shift Manager
3 Years 5 Months- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Oversaw food preparation and safety standards, ensuring compliance with health and sanitation guidelines.
- Managed cash handling, register balancing, and deposits with accuracy and accountability.
- Monitored inventory, placed orders, and reduced waste to control costs.
Education
Associate of Science - Mechanical Engineering
Skills
Adaptability and Quick Learning
Opening and Closing Procedures
Conflict Resolution
Cash Handling and POS Systems
Customer Service Excellence
Problem-Solving and Decision-making
Employee Training
Punctual and Reliable
Verbal and Written Communication
Certification
Riverside County Food Handler Certificate
Timeline
Shift Manager
Del Taco
01.2022 - 06.2025Read More
Riverside City College
Associate of Science from Mechanical Engineering
Read More