Sarah Goode
Milo,IA
Summary
Proven leader with a track record of enhancing operational efficiency and customer satisfaction at The Goode Place, LLC. Excelled in operations management and demonstrated exceptional documentation skills. Increased brand awareness significantly, showcasing adeptness in both strategic business planning and fostering a culture of high-quality customer service.
Overview
12
12
years of professional experience
Work History
Owner/Operater
The Goode Place, LLC
11.2022 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Trained and motivated employees to perform daily business functions.
Office Manager
Southtown Chrysler
06.2016 - 07.2022
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
Parts Receptionist
Karl Chevrolet
03.2012 - 06.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Associate of Arts - Liberal Arts
Des Moines Area Community College
Ankeny, IA05.2012
Skills
- Operations Management
- Documentation And Reporting
- Hiring
- Business Planning
Timeline
Owner/Operater
The Goode Place, LLC
11.2022 - Current
Office Manager
Southtown Chrysler
06.2016 - 07.2022
Parts Receptionist
Karl Chevrolet
03.2012 - 06.2016
Associate of Arts - Liberal Arts
Des Moines Area Community College
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