Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
Generic

Sarah Guillaume

Miami,USA

Summary

Certified in TMS, a specialized treatment for individuals facing challenges with depression and anxiety. Skilled in providing effective support and guidance to those seeking relief from mental health issues. Committed to helping individuals regain control of their lives and achieve overall well-being. Dedicated to utilizing expertise in TMS to make a positive impact on the lives of those struggling with these conditions.

Overview

11
11
years of professional experience

Work History

Medical Receptionist

TMS of Miami
11.2023 - Current
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
  • Maintained current and accurate medical records for patients.
  • Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
  • Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
  • Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
  • Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
  • Organized essential medical documents, streamlining access to vital information for healthcare providers during appointments.

Medical Assistant Receptionist

Southside OBGYN
10.2022 - 12.2023
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed
  • Operated telephone to answer, screen , or forward calls , provide information, took messages or schedule appointments
  • Maintained a clean and safe work environment
  • Collecting copays, deductibles , co insurances and balances from patients
  • Making sure follow -ups were scheduled and any paperwork the patient needed for the appointment, verified benefits for the office visits and any procedures or other services provided
  • Posting insurance payments in the front of a check , credit card and era payments

Brand Ambassador

Macy’s
09.2013 - 11.2021
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.

Education

AA -

Broward College
01.2025

High School Diploma -

North Miami Beach High School
Miami, FL
06.2014

Skills

  • Leadership
  • Multi-tasking
  • Microsoft Office
  • Strategic thinking
  • Problem-solving
  • Organizational
  • Time management
  • Customer Service
  • Sales
  • Pricing
  • Sales Management
  • Front desk operations
  • Medical terminology
  • Patient registration
  • Microsoft office
  • HIPAA compliance
  • Letter preparation
  • EMR / EHR
  • Outpatient care
  • Proficient in software

Personal Information

Work Permit: Authorized to work in the US for any employer

Languages

French
Professional Working
Creole
Native or Bilingual
English
Native or Bilingual

Timeline

Medical Receptionist

TMS of Miami
11.2023 - Current

Medical Assistant Receptionist

Southside OBGYN
10.2022 - 12.2023

Brand Ambassador

Macy’s
09.2013 - 11.2021

AA -

Broward College

High School Diploma -

North Miami Beach High School

Similar Profiles

CREATE PROFILE
Sarah Guillaume