SARAH HAMED
Woodbridge,VA
Summary
Experienced with international relations, focusing on diplomatic engagement and policy analysis. Utilizes strategic communication and cultural sensitivity to build and maintain global partnerships. Knowledge of international law and geopolitical trends enhances decision-making and effective negotiation strategies.
Overview
5
5
years of professional experience
Work History
Network Operations Analyst (CTR)
CACI
12.2023 - Current
- Monitor network security, identify vulnerabilities, and resolve system issues
- Run diagnostic programs to detect problems and maintain network health
- Respond to alerts and incident tickets from Spectrum, Dynatrace, or manual reports
- Utilize Network and Cloud Management Tools to address network issues
Help Desk Support Technician
Skyline Services
02.2022 - 12.2023
- Assisted customers with hardware, software, and peripheral installations and minor repairs
- Managed incoming support requests, created tickets, and prioritized based on urgency
- Maintained records of communication transactions, issues, and solutions
- Handled clerical and administrative tasks related to on-site support
- Supervised workers installing data communication equipment and software
Political Affairs Intern
Borgen Project
02.2020 - 09.2022
- Overhauled community event center's online presence, boosting social media engagement.
- Coordinated with political and security leaders on governance and stabilization in conflict zones.
- Led advocacy campaigns and engaged with congressional leaders to promote international aid legislation.
- Supervised teams installing data communication equipment, ensuring smooth project execution.
Education
M.D. - International Security (Cont. Peace Operations in MENA/North Africa Region)
George Mason University (Schar School of Government And Policy)
Fairfax, VA05.2025
Bachelor of Arts - Global Affairs
George Mason University
Fairfax, VA05.2023
Skills
- Cross-Cultural Communication
- Research and Analytical Skills
- Data Entry
- Project Management
- Policy Analysis and Procedures
- Understanding of International Law and Institutions
- Incident Management
- Stakeholder Engagement
- Security Assessment and Protocols
- Team Collaboration
- Administrative Skills
- Conflict Resolution
- Software Applications
- Active Security Clearance (Public Trust)
Languages
Arabic
Native or Bilingual
Timeline
Network Operations Analyst (CTR)
CACI
12.2023 - Current
Help Desk Support Technician
Skyline Services
02.2022 - 12.2023
Political Affairs Intern
Borgen Project
02.2020 - 09.2022
M.D. - International Security (Cont. Peace Operations in MENA/North Africa Region)
George Mason University (Schar School of Government And Policy)
Bachelor of Arts - Global Affairs
George Mason University
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