Summary
Overview
Work History
Education
Skills
Interests
Accomplishments
Languages
Timeline
Generic

SARAH HAMMOND

Baltimore

Summary

Professional Summary

Experienced with conducting surveillance and managing access control to prevent unauthorized entry. Utilizes strong observational skills to identify and address potential security threats effectively. Knowledge of emergency response procedures, ensuring swift and appropriate action during incidents.

Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.

Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.

Overview

10
10
years of professional experience

Work History

Security Officer

Elite Police Protection
08.2024 - 03.2025
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.

Crew Member

McDonald's Restaurant
04.2024 - 07.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Line Packer / problem solve

Amazon BWI2
10.2021 - 12.2023
  • Used [Technique] and [Technique] to troubleshoot [Type] equipment problems and resolve them
  • Used [Software] to keep detailed progress records and used data to target areas that needed improvement, resulting in [Result]
  • [Tool] was used to precisely measure product sizes, packaging equipment requirements, and packing options
  • Willingly worked extra hours and shifts to meet tight shipping deadlines during busy periods
  • Examined orders for labeling, packaging, and contents
  • Wrapped and boxed [Type] and [Type] items quickly and correctly, maintaining uniformity to meet fulfillment targets

Deli Associate

Weis Markets
01.2021 - 10.2021
  • Greeted customers at the deli counter and helped them with their orders and questions
  • Calculated the total number of items required to assemble party trays and placed inventory orders
  • Prepared ingredients and restocked supplies in preparation for anticipated busy periods during downtimes
  • Checked equipment like refrigerators and warming lamps for compliance with safe operating levels every [Timeframe]
  • Listened to customer requests and recommended additional menu items to upsell products as needed
  • Kept work areas clean, neat, and sanitized to prevent illness or injury among coworkers and customers
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and the company
  • Kept track of expiration dates, rotated stock, and followed proper storage procedures to keep food from spoiling
  • Provided outstanding customer service to all guests, even during peak business periods, in order to increase retention
  • Kept my workspaces clean and trash-free to maximize productivity and safety
  • Answered phone calls from customers inquiring about available products and services and assisted them in making informed decisions
  • Carefully listened to customer instructions and prepared orders based on their preferences
  • Was able to handle frantic, fast-paced situations and agitated customers while remaining professional and calm

Deli Associate / casher

Bi- Rite Super Market
03.2017 - 01.2021
  • Carefully listened to customer instructions and prepared orders based on their preferences
  • Increased customer satisfaction by following standard recipes and making adjustments based on individual customer needs
  • Kept my workspaces clean and trash-free to maximize productivity and safety
  • Handled special orders for event catering and party trays, advising customers on additional items, condiments, and garnishes as needed
  • Was able to handle frantic, fast-paced situations and agitated customers while remaining professional and calm
  • Meticulously prepared orders by slicing, weighing, and packaging cheeses and meats, and I calculated prices accurately
  • Greeted customers at the deli counter and helped them with their orders and questions
  • Prepared ingredients and restocked supplies in preparation for anticipated busy periods during downtimes
  • Checked equipment like refrigerators and warming lamps for compliance with safe operating levels every [Timeframe]
  • Designed enticing food arrangements for party trays and custom orders

Cashier

McDonald's
08.2016 - 03.2017
  • Kept well-stocked cashier lanes and store shelves to promote strong sales
  • Educated customers about [Type] promotions to increase sales
  • Processed new orders quickly and accurately, completing [Number]+ daily transactions
  • Help customers by guiding them and answering their questions
  • Am in charge of issuing receipts, refunds, change, and tickets
  • Am in charge of taking orders from customers
  • Checked customer prices and processed sales by scanning barcodes
  • Counted cash in the register drawer to keep the register balanced at the start and end of each shift
  • Put things on shelves and organize them

Inbound Stower

Integrity Staffing Solutions
06.2016 - 07.2016
  • Organized efficient storage areas to improve material flow and reduce labor hours
  • Received incoming shipments, compared the contents to associated records, and forwarded them to the appropriate department
  • Improved inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents to documentation
  • Conducted research in order to address shipping and packaging errors
  • Worked with vendors to resolve damaged shipments and item shortages, ensuring that the company's interests and financial targets were protected
  • Kept accurate records of materials weights, bill amounts, and identified variances in [Software]

Food Prep Cook

Sonic Drive-In
04.2015 - 05.2016
  • Operated ovens, fryers, and grills safely to avoid injuries and accidents
  • Quickly prepared fast food items to serve over [Number] customers per [Timeframe] for quick service
  • Prepared up to [Number] orders per shift in a busy [Type] restaurant
  • Used various cooking utensils correctly to prepare a variety of foods
  • Carefully operated fryers to avoid burns when making fries, [Type] and [Type] items
  • Put together multiple, concurrent orders during customer rushes, such as dinner and lunch hours
  • Maintained a high level of consistency and accuracy when preparing identical dishes every day
  • Ingredients for salads, stir-fries, and other dishes were chopped, diced, and sliced by me
  • Kept track of food product inventory and alerted the supervisor when items were running low and needed to be reordered

Prep Cook

McDonald's
01.2015 - 05.2015
  • Maintained the freshness of the food by storing food in designated containers and storage areas within the freezer or refrigerator
  • Was able to produce over [Number] [Type] dishes per day while maintaining near-perfect customer satisfaction scores
  • Kept food in coolers and washed my hands frequently for health and safety
  • Inspected and cleaned food preparation areas to ensure safe and sanitary food handling practices
  • Operated the dishwasher and manually washed the dishes to clean all chinaware, silverware, and cooking utensils
  • Operated the dishwasher and manually washed the dishes to clean all chinaware, silverware, and cooking utensils
  • [Action] and [Action] vegetables, as well as [Type] ingredients, were washed and chopped
  • Ate foods like [Type], [Type], and [Type] that were fried, grilled, or baked
  • Cleaned the grills, griddles, ovens, and fryers to sanitize the kitchen surfaces and equipment
  • Ensured that food handling, cleaning, and sanitation protocols were followed to ensure that staff and customers were safe
  • Measured ingredients and followed recipes to prepare food

outside contractor

The League for People with Disabilities
12.2014 - 01.2015
  • Oversaw the delivery of [Type] project by [Type] team, which resulted in [Result]
  • Took accurate measurements and sorted out any defective parts
  • Worked with other operators to synchronize product flow and control contamination from pumphouses
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys

Education

High School -

Dr.samuel L. banks
Baltimore, MD
01.2009

Some college (No degree) - Early Childhood Education

CCBC Essex
Baltimore, MD

Skills

  • Organization
  • Problem resolution
  • Customer service
  • Report writing
  • Security guard license
  • Incident reporting
  • General security

Interests

  • Crafting and DIY Projects
  • Dance
  • I like trying new recipes and food trends
  • Volunteering at community kitchens and food-related charities
  • Sharing recipes, cooking tips, and culinary experiences through blogs and social media platforms
  • Cake Decorating
  • Cooking
  • Baking
  • Knitting and Crocheting
  • I like working with my hands and fixing things
  • Reading
  • Animal Care

Accomplishments

  • Resolved product issue through consumer testing.
  • Documented and resolved [Issue] which led to [Results].

Languages

English
Native or Bilingual

Timeline

Security Officer

Elite Police Protection
08.2024 - 03.2025

Crew Member

McDonald's Restaurant
04.2024 - 07.2024

Line Packer / problem solve

Amazon BWI2
10.2021 - 12.2023

Deli Associate

Weis Markets
01.2021 - 10.2021

Deli Associate / casher

Bi- Rite Super Market
03.2017 - 01.2021

Cashier

McDonald's
08.2016 - 03.2017

Inbound Stower

Integrity Staffing Solutions
06.2016 - 07.2016

Food Prep Cook

Sonic Drive-In
04.2015 - 05.2016

Prep Cook

McDonald's
01.2015 - 05.2015

outside contractor

The League for People with Disabilities
12.2014 - 01.2015

Some college (No degree) - Early Childhood Education

CCBC Essex

High School -

Dr.samuel L. banks
SARAH HAMMOND