Sarah Hansen

• Managed daily operations for a successful small business, ensuring efficient processes and quality services.
• Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
• Promoted business via social media to generate leads and maximize brand identity.
• Enhanced company reputation by consistently delivering exceptional service quality to customers.
• Fostered positive work environment, leading to decrease in employee turnover.
• Interacted well with customers to build connections and nurture relationships.

Supervised and assisted family support workers. Helped with scheduling and paperwork and took incoming cases from Health and Human Services.