Sarah Harman
Charlotte,NC
Summary
Dynamic and results-driven esthetician with extensive experience in the spa industry, specializing in customized skincare plans and product sales. Recognized for exceptional customer service and fostering long-lasting client relationships. State licensed and an excellent team player, dedicated to enhancing client satisfaction through personalized care and effective communication.
Highly skilled skincare professional, bringing valuable experience in delivering top-tier facial treatments and comprehensive skincare regimens. Known for strong team collaboration, adaptability, and achieving outstanding client satisfaction. Expertise includes advanced skin analysis and customized treatment plans.
Overview
21
21
years of professional experience
Work History
Esthetician
The Spa at Ballantyne
12.2019 - Current
- Assisted clients in selecting appropriate skincare treatments based on individual needs
- Maintained cleanliness and organization of treatment rooms and equipment
- Educated clients on proper skincare routines and product usage
- Supported senior estheticians during complex procedures and consultations
Esthetician
Nature’s Spa & Wellness
11.2015 - 12.2019
- Adapted to new products and techniques through ongoing training sessions
- Demonstrated effective communication skills when addressing client concerns
- Collaborated with team members to enhance overall client experience
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
Esthetician
Estancia La Jolla Hotel & Spa
04.2007 - 09.2015
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Recommended retail products for at-home use.
Esthetician
Spa Nordstrom
11.2004 - 04.2007
- Managed appointment scheduling and maintained accurate client records
- Advised clients on proper home-care regimens.
- Analyzed skin condition and made appropriate product recommendations.
- Fostered friendly, warm, and exceptional customer experience.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
Education
Esthetician
National Aesthetics Institute
Scottsdale, AZ06.2003
Skills
- Skincare product sales
- Customized skincare plans
- Customer service
- State licensed esthetician
- Excellent team player
References
Jessica Jones
The Director of Spa & Wellness
The Spa at Ballantyne
850-691-3350
Brisa Frost Huezo
Corporate Director of Spa & Wellness
Noble House Hotels & Resorts
(Former Spa Director at Estancia La Jolla Hotel & Spa)
619-654-3790
Corie Dulken
Spa Owner
Nature’s Spa & Wellness
704-909-8143
Timeline
Esthetician
The Spa at Ballantyne
12.2019 - Current
Esthetician
Nature’s Spa & Wellness
11.2015 - 12.2019
Esthetician
Estancia La Jolla Hotel & Spa
04.2007 - 09.2015
Esthetician
Spa Nordstrom
11.2004 - 04.2007
Esthetician
National Aesthetics Institute