Summary
Overview
Work History
Education
Skills
Timeline
SARAH HARPER

SARAH HARPER

Springville,IN

Summary

Seeking an office administrative position where my strong work ethic, attention to detail, and excellent customer service skills can contribute to the efficient operation of the company.

Overview

13
13
years of professional experience
29
29
years of post-secondary education

Work History

Revenue Cycling & Scheduling Associate

IU Health Bloomington Hospital
01.2023 - 01.2024
  • Efficiently greet and assist patients, ensuring a welcoming and professional atmosphere
  • Accurately register patients, maintaining a high standard of accuracy and precision
  • Communicate effectively with the back-end team utilizing Microsoft Teams for seamless workflow
  • Perform light cleaning and essential office duties such as labeling, scanning, and preparing outgoing mail
  • Utilize Cerner, Availity, and OneSource to resolve insurance alerts, ensuring smooth billing processes.

Environmental Operations - Custodian

Indiana University
01.2016 - 01.2023
  • Demonstrate dedication in cleaning and maintaining assigned areas within the residence hall
  • Proactively report maintenance issues, contributing to a safe and well-maintained environment
  • Stock supplies efficiently to ensure uninterrupted operations
  • Assist in event setup
  • Provide support in training new employees, fostering a collaborative work environment.

Lead Cashier

Goodwill Industries of Southern Indiana
01.2015 - 01.2016
  • Demonstrated leadership by opening the store, conducting safe and register drawer counts
  • Delivered exceptional customer service to enhance the shopping experience
  • Processed returns, credit card, and cash transactions with accuracy
  • Managed shelf stocking and organized the store for an optimal shopping environment
  • Provided comprehensive training to new employees, ensuring a well-trained and competent team.

Education

Eastern Greene High School, Bloomfield, IN

Skills

  • Exceptional customer service skills, dedicated to exceeding customer expectations
  • Basic office skills, including data entry, answering phones, scheduling, etc
  • Strong time management abilities, ensuring tasks are completed efficiently
  • Proficient in processing cash and credit card payments
  • Experienced in both Business-to-Business (B2B) and Business-to-Consumer (B2C) sales processes, with a focus on building productive relationships

Timeline

Revenue Cycling & Scheduling Associate - IU Health Bloomington Hospital
01.2023 - 01.2024
Environmental Operations - Custodian - Indiana University
01.2016 - 01.2023
Lead Cashier - Goodwill Industries of Southern Indiana
01.2015 - 01.2016
Eastern Greene High School - ,

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SARAH HARPER