Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sarah Harry-Bam

Kahului

Summary

Professional with strong background in customer relations and problem-solving. Focused on team collaboration and achieving high-quality results. Skilled in communication, conflict resolution, and adaptability to changing needs. Reliable and flexible, ensuring seamless service delivery and customer satisfaction.

Overview

10
10
years of professional experience

Work History

Guest Service Agent / Night Audit

Maui Seaside Hotel
07.2018 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Completed all tasks in compliance with company policies and procedures.

Clerk

Westin Kaanapali Ocean Resort Villas
11.2014 - 07.2018
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
  • Enhanced communication with external vendors, ensuring timely delivery of office supplies.
  • Improved office efficiency by digitizing paper files and organizing digital records.
  • Input data into spreadsheets and databases.

Education

High School Diploma -

Maui High School
05.2011

Skills

  • Problem-solving skills
  • Verbal and written communication
  • Hospitality services
  • Basic accounting
  • Email and telephone decorum
  • Multitasking
  • Reliability
  • Dependability
  • Flexibility

Languages

Marshallese
Native or Bilingual

Timeline

Guest Service Agent / Night Audit

Maui Seaside Hotel
07.2018 - Current

Clerk

Westin Kaanapali Ocean Resort Villas
11.2014 - 07.2018

High School Diploma -

Maui High School
Sarah Harry-Bam