Sarah Hawkins
TX
Summary
Goal-oriented and tech-savvy Administrative Assistant with over 5 years of experience. Specializing in Management, problem-solving, and excellent customer service.
Overview
10
10
years of professional experience
Work History
Cashier/Coffee Attendant
Buc-ee's
10.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Restocked and organized merchandise.
- Transact beer purchases in accordance with all state alcoholic beverage laws.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Head Problem Solver
Amazon
08.2019 - 10.2022
- Responded to 300 - 400 assistance requests daily from users and directed individuals through basic troubleshooting tasks
- Performed troubleshooting on office equipment, networking, and connectivity issues 10-15 times daily to restore connections and network access
- Picked and packed 190-325 items per hour accurately to ensure all CPTs were met.
- Conducted comprehensive research on various items, leveraging online resources to ascertain their appropriateness.
- Meticulously determined the suitability of each item and executed appropriate actions, including packing, inventory replacement, and timely shipment.
Holiday Inventory Associate
Ross
06.2021 - 01.2022
- Handled day-to-day shipping and receiving overseeing more than 300 packages per day.
- Evaluated incoming shipments for quality issues and assisted in processing of new inventory and maintained inventory count.
- Sorted and delivered materials to different work areas and staff.
- Marked stock items with identification tags, stamps, electric marking tools, or other labeling equipment.
- Managed inventory storage in clean and organized fashion.
Administrative Assistant
TailorBuilt LLC
05.2017 - 08.2019
- Expertly managed databases utilizing Microsoft Excel, and Safe, to track, organization and record customer data, with unwavering accuracy.
- Resolved data entry discrepancies by identifying and rectifying errors, ensuring accurate and reliable data reporting.
- Digitized and organized files and records through electronic scanning and storage systems.
- Generated invoices, work orders, and payment transactions.
- Managed a multi-line phone system with proficiency in call routing, message delivery to staff.
- Managed inventory replenishment by restocking supplies and placing purchase orders based on inventory needs.
Assistant Store Manager II
Pizza Hut
01.2014 - 08.2019
- Managed daily administrative tasks, including processing paperwork, and set effective store schedules.
- Approved regular payroll submissions for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed a team of 20 employees, including managers, and trained them in a variety of merchandising and organizational functions.
- Managed the inventory and purchasing of $10k per week.
- Taught employees how to generate sales, promote effective upselling, and cross-sell to improve retail productivity.
Education
High School Diploma -
Texas Education Agency
Lake Jackson, TxSellers Certificate #9254469 -
TBAC
Food Handlers Certificate L2S-FH-000027105721 -
Learn2Serve
04.2023
Real Estate Sales License -
Champions School Of Real Estate
02.2022
Skills
- Confidentiality
- Problem-Solving
- Prioritization
- Organization
- Communication
- Record-Keeping
Timeline
Cashier/Coffee Attendant
Buc-ee's
10.2022 - Current
Holiday Inventory Associate
Ross
06.2021 - 01.2022
Head Problem Solver
Amazon
08.2019 - 10.2022
Administrative Assistant
TailorBuilt LLC
05.2017 - 08.2019
Assistant Store Manager II
Pizza Hut
01.2014 - 08.2019
High School Diploma -
Texas Education Agency
Sellers Certificate #9254469 -
TBAC
Food Handlers Certificate L2S-FH-000027105721 -
Learn2Serve
Real Estate Sales License -
Champions School Of Real Estate
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