Sarah Haynie
American Fork,UT
Summary
Working professional devoted to students' needs. Focused on helping students manage and overcome personal, social and behavioral problems negatively impacting wellbeing or academic success. Goes above and beyond to enhance student experiences and help each reach full potential.
Overview
6
6
years of professional experience
Work History
Customer Service Manager
EverLights
Lindon, UT
07.2022 - Current
- Provided exceptional customer service to ensure customer satisfaction.
- Assisted staff with resolving complex customer issues and implementing targeted solutions.
- Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Monitored staff performance to ensure adherence to customer service standards.
- Delivered continuous training to associates to maximize performance and customer relations skills.
- Educated customers about products and services offered by the company.
Preschool Teacher
The PEAC Preschool
Pleasant Grove, UT
08.2018 - 06.2022
- Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
- Assisted in providing a safe and secure environment for children.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Developed professional relationships with parents, teachers, and directors.
Education
Bachelor of Science - Human Development And Family Studies
Utah Valley University
Orem, UT05-2019
Skills
- Relationship Building
- Work Prioritization
- Skilled Multi-Tasker
- New Hire Training
- Customer Relations
- Issue Resolution
Timeline
Customer Service Manager
EverLights
07.2022 - Current
Preschool Teacher
The PEAC Preschool
08.2018 - 06.2022
Bachelor of Science - Human Development And Family Studies
Utah Valley University
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