Sarah Head
Summary
In summery when reviewing my resume, you might notice a gap in employment. My absence is due to me taking time to care for my children.
My child-rearing experience has enhanced my talents in leadership, teamwork, determination, and prioritization as I managed multiple schedules, trained others, enforced rules and provided around-the-clock care. I am now settled and prepared to get back into the workforce. Moreover, I possess excellent communication, leadership and motivation strengths. As a compassionate Certified Nursing Assistant with experience in diverse healthcare settings including long-term care, assisted living, and rehabilitation facilities also a medical facility. I possess strong clinical skills such as vital sign monitoring, patient hygiene assistance, and aiding in daily living activities and so forth. Noted for ability to foster relationships with patients and their families while maintaining professional boundaries. Previous roles demonstrate positive impact on patient satisfaction and quality of care.
Overview
21
21
years of professional experience
1
1
Certification
Work History
CNA
Abernathy Laurels
Newton, NC
07.2024 - Current
- Assisted residents with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained a clean and safe environment for residents and staff.
- Provided compassionate care to residents in daily activities and personal hygiene.
- Assisted nursing staff with medical procedures and patient assessments.
- Monitored vital signs and reported changes to healthcare team members.
- Maintained clean and safe living environments for all residents.
- Documented patient information accurately in electronic health systems.
- Collaborated with interdisciplinary teams to ensure comprehensive resident care.
- Educated residents on health and wellness practices through support and guidance.
- Supported new staff by sharing knowledge of best caregiving practices.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Monitored food intake and output as directed by nursing staff.
- Provided emotional support to family members during difficult times.
- Transported residents within the facility as needed.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Educated patients on self-care techniques that would help them maintain their independence.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Facilitated communication between patients, family members, and healthcare professionals.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Helped residents walk with or without self-help devices.
- Used mobility devices to transport patients.
- Observed and reported unusual symptoms and changes to charge nurse.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Distributed drinking water and nourishment to residents.
- Assisted residents in preparing for activities and social programs.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Supported non-ambulatory residents in range of motion exercises.
- Documented activities and recorded information in EMR system.
- Collected specimens, monitored vitals, and maximized patient comfort to maintain optimal environment.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Collected specimens from patients for laboratory testing purposes.
Office Secretary
Classic Auto Sales
Maiden, North Carolina
05.2021 - 12.2025
- Managed daily office operations and ensured smooth workflow.
- Assisted customers with inquiries and provided product information.
- Coordinated scheduling for sales team meetings and client appointments.
- Maintained accurate records of inventory and sales transactions.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Sold and Finalized car sales
Stay at home Mom
Home
Sherrills Ford, North Carolina
02.2008 - 05.2021
- Managed daily schedules and activities for multiple family members.
- Coordinated meal planning and preparation to meet dietary needs.
- Organized household tasks and chore assignments among family members.
- Developed educational activities to support children's learning at home.
- Maintained household budgets and tracked expenses effectively.
- Handled logistics for family appointments and events efficiently.
- Communicated with teachers and caregivers to ensure consistent support.
- Maintained safe play environment.
- Observed and monitored children's play activities.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Dressed children and changed diapers.
- Taught children how to complete basic crafts such as paintings, drawings and decorations.
- Encouraged positive behaviors, including patience with teachers and fellow kids.
- Provided nurturing and appropriate environment for children of various ages.
- Read stories to children, facilitated discussions and tied books into learning opportunities.
CA (Clinical Assistant) Float Pool
Arnot Ogden Medical Center
Elmira, New York
05.2005 - 09.2007
- Assisted healthcare professionals with patient examinations and procedures.
- Managed patient records using electronic health record systems.
- Did blood draws
- Monitored vital signs and reported directly to the nurse
- Emptied drains catheters and foleys wall suction canisters and recorded the outputs and kept my nurses informed
- Assisted patients with their daily living
- Transported patients to and from destinations that they needed to go through out the hospital
- Made sure patients rooms were clean orderly and stocked properly
- Helped patients use the restroom or helped clean them up if they needed it.
- Did EKG testings and gave nurses the test results right away
- Charted on patients and reported to nurses important information
- Assisted medical staff with patient care and treatment procedures.
- Supported diagnostic procedures by preparing necessary equipment.
- Communicated effectively with patients regarding their care plans.
- Maintained cleanliness and organization in clinical workspaces.
- Assisted patients with basic care and provided excellent service.
- Interacted closely with practitioners, nurses and patients and used effective interpersonal, active listening and communication skills.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Kept eye on supplies for both front office and examination rooms, restocking items several times per shift.
- Assisted in the preparation of patients for examinations and treatments.
- Collected specimens from patients for lab testing.
- Ensured that all clinical areas were clean, sanitary, and well organized at all times.
- Cleaned and maintained medical equipment following procedures and standards.
- Documented notes during patient visits.
- Positioned patients properly during examination or treatment for comfort and safety.
Education
CNA - CNA EARN AND LEARN
Abernathy Laurels
07.2024 - 08.2024
Kings Way Christian Academy
Corning , NYSkills
- Vital signs monitoring
- Electronic health records
- Patient transportation
- Patient hygiene assistance
- Lab draws
- 12 point EKG testing
- Emptied all drains and reported output to nurse
- Assisted with feeding
- Assisted with daily living activities
Certification
Nurse Aide I Listing Number: 365558
Car Dealer License
Languages
English
Professional
References
References available upon request.
Timeline
CNA
Abernathy Laurels
07.2024 - Current
CNA - CNA EARN AND LEARN
Abernathy Laurels
07.2024 - 08.2024
Office Secretary
Classic Auto Sales
05.2021 - 12.2025
Stay at home Mom
Home
02.2008 - 05.2021
CA (Clinical Assistant) Float Pool
Arnot Ogden Medical Center
05.2005 - 09.2007
Kings Way Christian Academy