Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Sarah Hill

Centralia,WA

Summary

Dynamic and results-driven professional with extensive experience at Rite Aid, excelling in leadership and team supervision. Proven track record in enhancing operational efficiency and ensuring compliance with safety regulations. Skilled in pharmacy workflow support and conflict resolution, consistently delivering exceptional customer service and fostering a collaborative work environment.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Assistant Manager

Rite Aid
Centralia, WA
06.2023 - Current
  • Maintained up-to-date knowledge of company products and services.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Ensured compliance with safety regulations and company policies.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Resolved conflicts between team members in an effective manner.
  • Communicated regularly with customers to gain insights into their needs.

Shift Supervisor

Rite Aid
Centralia, WA
10.2021 - 06.2023
  • Enforced company policies fairly while maintaining an open-door policy for staff concerns.
  • Resolved customer complaints in a timely manner.
  • Ensured all safety and sanitation regulations were met throughout the shift.
  • Assisted customers with product selection when needed.
  • Developed strategies for improving operational efficiency and customer service levels.
  • Maintained accurate records of daily transactions and deposits.

Pharmacy Assistant

Rite Aid
Centralia, WA
05.2015 - 10.2021
  • Adhered to all legal requirements relating to the safe dispensing of medication.
  • Managed multiple tasks simultaneously while adhering to strict deadlines.
  • Greeted customers upon arrival at the pharmacy counter.
  • Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.
  • Organized and maintained patient profiles in the computer system.
  • Participated in staff meetings discussing new developments within the pharmacy profession.

Cashier/Shift Supervisor

Shop 'n Kart
Chehalis\Centralia , WA
06.2008 - 04.2015
  • Followed company security procedures for handling large sums of money.
  • Issued receipts, refunds, credits or change due to customers.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Education

High School Diploma -

Centralia High School
Centralia, WA
06-2008

Skills

  • Leadership & Team Supervision
  • Pharmacy Workflow Support
  • Cash Handling & Loss Prevention
  • Scheduling & Staff Coverage
  • Planograms & Merchandising
  • Prescription Intake & Data Entry
  • Conflict De-escalation & Resolution
  • Store Operations & Compliance
  • Inventory Management & Audits
  • HIPAA, OSHA & Company Policy Adherence

Certification

  • Rite Aid Pharmacy Assistant Training, Completed
  • HIPAA Compliance Training, Current
  • First Aid & CPR Certified, if applicable
  • Food Handler’s Certification, if applicable
  • Loss Prevention & Safety Training, Completed

Timeline

Assistant Manager

Rite Aid
06.2023 - Current

Shift Supervisor

Rite Aid
10.2021 - 06.2023

Pharmacy Assistant

Rite Aid
05.2015 - 10.2021

Cashier/Shift Supervisor

Shop 'n Kart
06.2008 - 04.2015

High School Diploma -

Centralia High School

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