Sarah Hoke
Wimberley,TEXAS
Summary
Proven track record in customer service and organizational skills, demonstrated at H-E-B where I exceeded quality goals and satisfaction ratings. Mentored/trained new staff, showcasing leadership and attention to detail. Expert in planning and time management, ensuring efficient childcare at YMCA with a focus on safety and nurturing growth.
Overview
7
7
years of professional experience
Work History
Personal Shopper
H-E-B
Dripping Springs, TX
10.2020 - Current
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
- Worked productively with customers to meet order requirements and service expectations.
- Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
Child Watch Worker
YMCA
Dripping Springs, TX
12.2017 - 05.2019
- Implemented proactive childcare strategies, fostering a safe and nurturing environment for children.
- Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
- Provided valuable childcare support by supervising activities and fostering a nurturing environment for growth and development.
Education
Cosmetology -
Avenue Five Institute
Austin, TXSkills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
- Time management
- Organizational skills
Timeline
Personal Shopper
H-E-B
10.2020 - Current
Child Watch Worker
YMCA
12.2017 - 05.2019
Cosmetology -
Avenue Five Institute