Sarah Houston
Dc Housing Authority
Suitland-Silver Hill,MD
1
Certification
11
years of professional experience
Dedicated Security Officer with proven expertise at Dc Housing Authority, excelling in incident reporting and conflict de-escalation. Enhanced safety through vigilant CCTV monitoring and effective visitor tracking, significantly reducing unauthorized access. Committed to fostering a secure environment while delivering exceptional customer service and maintaining strong relationships with residents and law enforcement.
Work History
Security Officer
4 Years 1 Month- Monitored premises to ensure safety and security of residents and property.
- Responded promptly to incidents, providing assistance and reporting findings to management.
- Conducted regular patrols, identifying potential hazards and ensuring compliance with safety protocols.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Security Officer
6 Years 5 Months- Collaborated with law enforcement during investigations, maintaining communication for effective incident resolution.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded quickly to incidents and assessed active situations for security concerns.
Home Health Aide
3 Years 11 Months- Provided personalized care and assistance to clients, enhancing daily living activities and overall well-being.
- Assisted clients with mobility challenges, promoting independence while maintaining safety and comfort during activities.
- Developed strong relationships with clients, fostering trust and open communication to better understand their needs.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Education
High School Diploma
Skills
Report writing
Incident reporting
Security guard license
CCTV monitoring
Surveillance
Conflict de-escalation
Visitor tracking
Certification
CPR and First Aid Care
Timeline
Security Officer
Dc Housing Authority
04.2022 - 05.2026Read More
Home Health Aide
Consumer Directed Care
06.2017 - 05.2021Read More
Security Officer
Butler Security
11.2015 - 04.2022Read More
McKinley Tech
High School Diploma
Read More