Sarah Howard
Virginia Beach,VA
Summary
Proven performer in high-pressure environments, adept at managing customer queues and enhancing engagement. At Island Creamery, I excelled in customer service and teamwork, training new hires and boosting satisfaction through expert knowledge of products. Demonstrates strong order-taking abilities and empathy, ensuring positive experiences for all patrons.
Overview
4
4
years of professional experience
Work History
Ice Cream Server
Island Creamery
Chincoteague
03.2020 - 08.2024
- Greeted incoming customers and provided reliable, friendly customer service
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers
- Processed sales transactions for cash, debit, and credit purchases
- Managed long lines of customers during peak times while maintaining professionalism under pressure
- Trained new hires on how to do the job efficiently whilst providing quality work
Education
High School Diploma -
Holly Grove Christian School
MD05.2022
Secondary Education -
Regent University
VASkills
- Customer Service
- Teamwork
- Order Taking
- Customer Engagement
- Cash Handling
- Patience and Empathy
- Working under pressure
Timeline
Ice Cream Server
Island Creamery
03.2020 - 08.2024
High School Diploma -
Holly Grove Christian School
Secondary Education -
Regent University
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