Results-driven professional with expertise in team management and patient care. Proven ability to implement safety protocols and resolve conflicts, enhancing collaboration and workflow efficiency.
Overview
20
20
years of professional experience
Work History
Team Lead
MacLellan Integrated Services
08.2025 - Current
Facilitated resolution of team issues through effective communication.
Delegated tasks based on individual skill sets to enhance team collaboration.
Led team in daily operational activities and workflow management.
Coordinated training sessions to enhance staff skills and performance.
Implemented safety protocols to ensure a secure working environment.
Patient Care Technician
Jamestown Nursing & Rehab
Jamestown
04.2024 - 08.2025
Delivered direct patient care and collaborated with healthcare team members to enhance patient experiences.
Facilitated communication between patients, families, and healthcare team members to ensure clarity and understanding.
Offered emotional support to patients and families, fostering resilience during challenging situations.
Bartender
Pubs
Dayton
04.2010 - 07.2025
Delivered exceptional customer service to create memorable guest experiences.
Crafted cocktails and beverages following established recipes to ensure consistency and quality.
Ensured cleanliness and organization of bar area to maintain a welcoming environment.
Front Desk Receptionist
Baymont Inn
Jeffersonville
03.2024 - 06.2025
Organized reception area and greeted guests promptly to ensure positive first impressions.
Greeted guests and ensured smooth check-in and check-out processes.
Managed phone calls and directed inquiries to appropriate departments.
Assisted guests with reservations and provided information about hotel amenities.
Secretary
Fraternal Order of the Police
Dayton
02.2006 - 06.2016
Handled incoming phone calls, addressed inquiries, and directed calls to appropriate personnel.
Worked with team members to meet project objectives and deadlines.
Managed office communications and maintained organized filing systems.
Coordinated meetings, scheduled appointments, and prepared meeting agendas.
Assisted members with inquiries and provided information on services available.