Sarah Hoyt

• Mentored junior underwriters on best practices and risk assessment techniques.
• Provided excellent customer service by addressing inquiries promptly and offering comprehensive explanations of underwriting decisions.
• Developed strong relationships with brokers, leading to a higher volume of quality submissions and successful underwritings.

• Manage a multi-state specialty lines territory, consistently exceeding production and profitability goals
• Evaluate and underwrite new and renewal business in alignment with company guidelines and appetite.
• Mentor and support new underwriters, fostering professional growth and consistency in decision-making.
• Build and maintain strong relationships with agency partners to drive growth and mutual success.
• Travel regularly throughout assigned territory in partnership with marketing to grow agency relationships and drive positive growth

Supported territory underwriters with new and renewal business quoting and policy analysis.

• Processed and underwrote endorsements while ensuring adherence to company standards.

• Provided responsive service to agency partners and contributed to departmental success

• Generated and analyzed departmental reports to monitor productivity and accuracy
• Assisted territory underwriters with new business, renewals, and endorsement processing

• Provided data entry and policy support for commercial underwriting teams.

• Ensured completeness and accuracy of underwriting files and system documentation.

• Investigated claims to evaluate damages and determine liability outcomes.
• Collaborated with policyholders to gather necessary information for claims processing.
• Assessed repair estimates to ensure accuracy of claim settlements