Summary
Overview
Work History
Education
Skills
Certification
Dirtbikes
Languages
Timeline
Generic

Jeremiah Hunter

Carlsbad,CA

Summary

Talented businessman with excellent customer service and facility oversight skills and more than 20 years of automotive experience. Highly effective and comfortable working with people at all levels in organization. Positive, likeable, and a proven leader with engaging demeanor and success working in most demanding environments.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Owner Automotive Repair

Hunter Mobile Automotive
06.2012 - Current
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed day-to-day business operations.
  • Increased customer satisfaction by providing efficient and honest service.
  • Increased repeat business by building strong relationships with customers through excellent service and communication.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Leveraged strong problem-solving skills to identify underlying causes of automotive issues and develop effective solutions that addressed both immediate concerns and potential future complications.
  • Provided exceptional customer service, addressing client concerns promptly, professionally, and courteously at all times.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Safeguarded customer trust by ensuring adherence to ethical repair practices and maintaining a transparent communication approach throughout the service process.
  • Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
  • Prepared accurate estimates following extensive diagnosis and/or following maintenance guidelines.

Auto

Ken Grody Ford
11.2006 - 08.2012
  • Serviced vehicles according to OEM recommended maintenance schedules for AC and electrical repairs.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Used specialized tools to detect leaks in gas and refrigerant systems.

Shop Foreman/Shop Manager

North County Automotive Repair
06.2010 - 06.2012
  • Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
  • Resolved customer complaints professionally and promptly, maintaining a positive brand image and enhancing customer loyalty.
  • Streamlined store operations by delegating tasks efficiently to team members and monitoring progress regularly.
  • Managed resources, materials, systems maintenance, regulatory compliance, schematics implementation and proper documentation of orders, operations, schedules and evaluations.
  • Managed materials inside shop and at job locations.
  • Conducted thorough inspections of completed work, ensuring all projects met or exceeded company and client expectations before final delivery.
  • Addressed customer concerns in a timely manner, upholding the company''s reputation for excellent customer service.

Education

No Degree - Automotive Apprenticeship

Drew Ford
La Mesa, CA

Associate of Science - Automotive Technology

Cuyamaca College
El Cajon, CA
06.2006

Skills

  • Fluent Spanish speaker
  • Customer Relations
  • Diligent at researching and diagnosing vehicular issues
  • Experience in almost every aspect of dealing with car issues from selling jobs, customer service and satisfaction, selling cars, and diagnosis and repair
  • Troubleshooting
  • Patient and honest

Certification

ASE Certified Master Technician- Ford Motor Company

(Note- certifications have lapsed since becoming self-employed)

Dirtbikes

I've been riding dirt bikes since high school, and I continued the hobby with my own children. 

Languages

Spanish
Native or Bilingual

Timeline

Owner Automotive Repair

Hunter Mobile Automotive
06.2012 - Current

Shop Foreman/Shop Manager

North County Automotive Repair
06.2010 - 06.2012

Auto

Ken Grody Ford
11.2006 - 08.2012

No Degree - Automotive Apprenticeship

Drew Ford

Associate of Science - Automotive Technology

Cuyamaca College

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Jeremiah Hunter