Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Hussein

Boston,MA

Summary

Talented Program Director skilled in handling administrative, operational and outreach program functions. Wears many hats to accomplish dynamic objectives. Ready to apply years of experience to new professional challenges with growth-oriented organization.

Overview

7
7
years of professional experience

Work History

Programming Coordinator

Boys and Girls Club of Dorchester
07.2015 - 09.2022
  • Ensure a safe and inclusive environment for over a hundred members.
  • Created curriculum and activities that best reflected and resonated with the population.
  • Identify any developmental concerns: social and physical.
  • Managed and scheduled over thirty employees.
  • Mentored junior programmers, fostering a supportive learning environment and promoting professional growth.

Receptionist

Roosters Men's Grooming
01.2019 - 06.2022
  • Recorded inquiries, complaints and comments as well as action taken
  • Treated visitors with a friendly, approachable attitude
  • Coordinated catering, maintenance and cleaning services for the building.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

Brand Ambassador

Canada Goose
10.2019 - 12.2021
  • Achieved sales goals through established sales techniques and creative communication skills
  • Uncovered brand advocacy opportunities by engaging, educating and befriending customers
  • Collaborated with team members to align department goals, processes and procedures.
  • Educated consumers about product benefits, leading to increased interest and sales conversions.

Sales Associate

Loft Outlet
12.2017 - 12.2018
  • Helped customers navigate stores, complete sales and process returns
  • Resolved customer concerns using strong communication and conflict management skills
  • Built attractive displays and merchandised products.

Internship

Brigham and Women's: Occupational Health Clinic
06.2018 - 08.2018
  • Shadowed multiple office positions to train for a variety of tasks
  • Learned and became proficient on internal software systems
  • Enhanced intern productivity by assisting with project coordination and providing ongoing support.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.

Education

BS in Psychology -

University of Massachusetts Boston
Boston, MA
05.2022

Skills

  • Software: Microsoft Office Suite, Google Suite, Epic
  • Team player with interpersonal skills including problem-solving and decision-making
  • Detail-oriented with a strong focus on accuracy and efficiency
  • Self starter with a positive, proactive attitude, energetic, and highly motivated
  • Time management
  • Adaptability
  • Training and mentoring
  • Conflict resolution

Timeline

Brand Ambassador

Canada Goose
10.2019 - 12.2021

Receptionist

Roosters Men's Grooming
01.2019 - 06.2022

Internship

Brigham and Women's: Occupational Health Clinic
06.2018 - 08.2018

Sales Associate

Loft Outlet
12.2017 - 12.2018

Programming Coordinator

Boys and Girls Club of Dorchester
07.2015 - 09.2022

BS in Psychology -

University of Massachusetts Boston

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Sarah Hussein