Sarah Ibabao
R-AAC, SUDP-T, CPC
Longview,WA
Summary
Certified peer counselor with WA State DOH R-AAC and SUDP-T credentials, specializing in trauma-informed support and crisis management. Expertise in care coordination and community resource navigation, leading to improved participant stability and independence. Proven track record in maintaining accurate electronic health records and utilizing effective communication and de-escalation strategies in high-stress situations.
Overview
27
27
years of professional experience
1
1
Certification
Work History
R-AAC / Certified Peer Counselor
CORE Health
Longview
03.2025 - Current
- Provide peer support and care coordination for individuals experiencing homelessness, domestic violence, trauma, untreated mental illness, and substance use disorders.
- Coordinated care with DCRs, SUD professionals, housing specialists, employment specialists, nurses, psychiatric prescribers, security staff, and clinical supervisors to ensure comprehensive support.
- Assist individuals with navigating therapeutic courts, treatment, detox, crisis stabilization, and justice system processes.
- Facilitated access to appointments, services, and community resources during high-risk transitions to promote stability.
- Supported participants in long-term stabilization program to enhance safety, build skills, and achieve independent living.
- Maintain accurate case notes and service documentation in electronic health systems.
- Facilitated programs and services for residents at Community House on Broadway
Certified Peer Counselor
Lifeline Connections
Vancouver
05.2024 - 11.2024
- Provided support to individuals in acute mental health and substance use crises, facilitating stabilization and recovery.
- Facilitated intake engagement, safety planning, and transition to higher levels of care, ensuring continuity of support.
- Supported individuals experiencing acute crises at the Crisis & Stabilization Center.
- Employed trauma-informed de-escalation strategies to enhance safety and foster engagement during crisis interventions.
- Supported voluntary and involuntary treatment processes (ITA).
- Worked closely with psychiatric nurse practitioners, nurses, DCRs, SUD professionals, and clinical supervisors.
- Maintained accurate documentation in electronic health record systems.
Dispatcher & Office Manager
Walsh Trucking, Inc.
Hoquiam
08.2006 - 01.2014
- Managed daily dispatch operations with two-way radios and computer-based systems, ensuring timely responses in a high-pressure environment.
- Liaised between drivers, satellite offices, HR, customers, vendors, and management to ensure smooth communication and operations.
- Coordinated schedules and managed records while overseeing accounts payable and receivable to support financial accuracy.
- Attended safety meetings and promoted OSHA compliance.
- Maintained confidential employee and operational records with accuracy and professionalism.
Service Coordinator
Cabinet Distributors
Elma
01.2005 - 01.2006
- Facilitated communication among installers, warehouse staff, vendors, and customers to efficiently resolve issues.
- Coordinated schedules via two-way radios and computer systems to ensure timely project execution.
- Maintained job records and tracked progress to support accountability and project transparency.
- Worked independently and collaboratively in a fast-paced environment.
Service Coordinator
Actionaire, Inc.
Hoquiam
01.1999 - 01.2004
- Coordinated technician schedules and dispatched services using two-way radios, ensuring timely service delivery.
- Resolved distressed customer interactions with calm professionalism, enhancing customer satisfaction.
- Executed multitasking and problem-solving under pressure, maintaining service quality.
- Maintained confidential records and communicated clearly in writing and verbally.
Education
Bachelor of Applied Science - Organizational Leadership & Technical Management
Lower Columbia College
Longview, WA05.2027
Skills
- Trauma-informed support
- Crisis management
- De-escalation and diversion
- Intake assessments and safety planning
- Care coordination across systems
- Community resource navigation
- Justice system navigation
- Electronic health record management
- Scheduling and dispatch
- Administrative skills
- Effective verbal and written communication
- Confidentiality and ethics
- Two-way radio communication
Certification
- Registered Agency Affiliated Certified Peer Counselor, WA Department of Health, CG-61576226
- Substance Use Disorder Professional Trainee (SUDP-T), WA Department of Health, CO-61550617
- Crisis Prevention Institute (CPI) Certified
- CPR Certified
- Valid Washington State Driver’s License, clean record, insured
Timeline
R-AAC / Certified Peer Counselor
CORE Health
03.2025 - Current
Certified Peer Counselor
Lifeline Connections
05.2024 - 11.2024
Dispatcher & Office Manager
Walsh Trucking, Inc.
08.2006 - 01.2014
Service Coordinator
Cabinet Distributors
01.2005 - 01.2006
Service Coordinator
Actionaire, Inc.
01.1999 - 01.2004
Bachelor of Applied Science - Organizational Leadership & Technical Management
Lower Columbia College