Sarah Jepson
Danielson,CT
Summary
Resourceful professional highly skilled in customer service and building lasting relationships. Team player offering dynamic personality and extensive background in data entry, telephone support and records oversight.
Overview
15
15
years of professional experience
Work History
Data Entry
Hook Fast Specialties
Providence, RI
11.2022 - Current
- Enter customers orders
- take payments for invoices and orders
- answering phones and helping customer work through the website
Real Estate Paralegal
Borner, Smith, Aleman, Herzog & Cerrone, LLC
Putnam, CT
06.2020 - 08.2022
- Opens new real estate files
- Request's payoff's of mortgages and lines of credit
- Schedule clients to come in for closings on properties
- Title Polices
Data Entry
Hook Fast Specialties
Providence
05.2017 - 06.2020
- Open the office, take orders off of our Website, import them and also manually enter orders from customers, assist customers with orders, answer phones and filing
ASSISTANT MANAGER
Dunkin Donuts
Smithfield
10.2014 - 05.2017
- Work as a team member performing cashier duties, product assistance, handling cash, inventory, placing the product order, managing the floor, training new employees
- Resolve customer questions, issues and complaints
- Develop a report with the customer base by handling difficult issues with professionalism
- Trained staff on how to improve customer interactions
- Achieved customer satisfaction
- Built customer loyalty
- Express appreciation and invited customers to return to the store
- Guarantee positive customer experiences and resolve all customer complaints.
HOMEMAKER
Nursing Placement Inc.
Pawtucket
09.2013 - 10.2014
- Cleaned client homes, do necessary shopping for patient, took clients to appointments, cooked for clients
OPENER
Dunkin Donuts
Chepachet
07.2009 - 05.2010
- Opened store, made donuts, drive thru maker/ order taker
Education
High School Diploma -
North Providence High School
01.2010
Skills
- Data entry abilities
- Proficient in Microsoft Office
- Proficient in SoftPro / Protrust
- Proficient in Stewart Title and Catic Title
- Excellent telephone answering abilities
- Impeccable organization skills
- Focus on detail
- Ability to work alone or as a team
Timeline
Data Entry
Hook Fast Specialties
11.2022 - Current
Real Estate Paralegal
Borner, Smith, Aleman, Herzog & Cerrone, LLC
06.2020 - 08.2022
Data Entry
Hook Fast Specialties
05.2017 - 06.2020
ASSISTANT MANAGER
Dunkin Donuts
10.2014 - 05.2017
HOMEMAKER
Nursing Placement Inc.
09.2013 - 10.2014
OPENER
Dunkin Donuts
07.2009 - 05.2010
High School Diploma -
North Providence High School
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