Sarah Johns
Maud,TX
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Dependable Job Title effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.
Skilled Pharmacy Technician offering Number years of experience and proven history in providing exceptional customer service from prescription drop-off to pick-up. Well versed in clean room procedures, regulatory guidelines and overall pharmacy operations.
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Walmart
New Boston, TX
09.2020 - 07.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Communicated directly with doctors offices via telephone, fax, and email.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Assisted in preparation, distribution, and storage of pharmaceuticals.
- Counted, measured, and compounded medications following standard procedures.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Stocked, labeled and inventoried medication to keep accurate records.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Collected co-payments or full payments from customers.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Reviewed and verified customer information and insurance provider information.
- Set up and modified patient profiles in System to include current information such as medications and insurance details.
Education
Arkansas High School
Texarkana, AR05.2000
Skills
- Problem-Solving Skills
- Manual and Automated Medication Dispensing
- Organization and Prioritization
- Cash Register Operation
- Pharmaceutical Preparation
- Pharmaceuticals Mixing
- Prescription Refill Fulfillment
- Storage Maintenance and Security
- Dispensing Medications
- Advanced Math Skills
- Prescription Order Verification
- Drug Storage Procedures
- Patient Confidentiality
- Medication Documentation
- FDA Compliance
- Prescription Filling and Labeling
- Wholesale Ordering
- Answering and Routing Calls
- Equipment Cleaning and Maintenance
- Prescription Pricing
- Patient Profile Setup
- Pharmacy Records Management
- Updating Medication Histories
- Pharmacy Operations
- High-Volume Environments
- Pharmacist Assistance
- Drug Inventory Control
- Technician Assistance
Certification
- Licensed pharmacy technician
Timeline
Certified Pharmacy Technician
Walmart
09.2020 - 07.2022
Arkansas High School