SARAH JOHNSON
College Station
Summary
Customer oriented professional with 14 years of Insurance work experience and proven knowledge of Sales, service, client relationship management, and leadership skills. Dedicated to forming relationships with clients and earning their trust. My overall goal is to make clients happy while saving money and protecting what is most important to their families. I strive to work efficiently and retain my clients. Aiming to leverage my abilities to successfully fill any role in a team environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sr Licensed Sales Producer
Taylor Insurance Solutions LLC
Whitehouse, Texas
03.2023 - Current
- Provided excellent customer service by responding promptly to inquiries and requests in a professional manner.
- Identified opportunities for new business through networking events, cold calling, and referrals.
- Utilized problem solving skills to create solutions for customers' insurance needs.
- Built rapport with customers by actively listening to their concerns while providing knowledgeable advice regarding insurance policies.
- Monitored progress of pending applications and claims until completion or resolution.
Asst. Manager/ Sr Licensed Sales Producer
Jackie Voss Allstate
Bryan, Texas
06.2012 - 03.2023
- Identified opportunities and strategies to increase sales.
- Supervised the daily activities of the sales team to ensure tasks were completed.
- Developed and maintained relationships with key clients by providing outstanding customer service.
- Identified opportunities for growth within existing accounts by cross-selling additional products or services.
- Resolved customer complaints in a timely manner while maintaining excellent customer relations.
Education
High School Diploma -
Caldwell High School
Caldwell, Texas12-2001
Skills
- Calculating Quotes
- Interpersonal Communication Skills
- Consultative Selling Techniques
- Client Relationship Management
- Customer Experience
- Client Account Management
- Professional Relationships
- Customer Retention
- New business generation
- Customer retention
Certification
- Property and Casualty License/ Texas
- Life, Accident, Health and HMO
Timeline
Sr Licensed Sales Producer
Taylor Insurance Solutions LLC
03.2023 - Current
Asst. Manager/ Sr Licensed Sales Producer
Jackie Voss Allstate
06.2012 - 03.2023
High School Diploma -
Caldwell High School