Hi, I’m
Sarah Johnson
Albuquerque,NM
Summary
Excelled in spearheading teams to surpass sales targets through exceptional customer service and strategic lead management. Demonstrated integrity and quick learning abilities to consistently enhance team dynamics and customer satisfaction, driving significant business growth. Recognized as a reliable, adaptable, and self-motivated professional with strong communication skills and a proven ability to thrive in dynamic environments.
Overview
10
years of professional experience
Work History
Melloy Nissan
Internet Manager
01.2024 - 08.2024
Job overview
- Managed and responded to inbound sales inquiries via phone, email, and online chat
- Managed and supervised a team of 5 automotive sales professionals, providing guidance and support to achieve monthly sales targets
- Utilized CRM software to track customer interactions, follow up on inquiries, and maintain accurate records of sales activities
- Established strong relationships with customers
- Ensured secure handling of financial applications and sensitive personal information
- Participated in weekly meetings to review and align on weekly and monthly goals, discuss marketing strategies, and provide department overviews
Sandia BMW
Internet Manager
12.2022 - 06.2023
Job overview
- Managed and responded to inbound sales inquiries via phone, email, and online chat
- Managed lead generation through other sales people, ensuring follow-ups and relations were continued
- Utilized CRM software to track customer interactions, follow up on inquiries, and maintain accurate records of sales activities
- Established strong relationships with customers through prompt communication via email, phone calls, and live chat services
- Ensured secure handling of financial applications and sensitive personal information, adhering to strict confidentiality and data protection standards.
Melloy Nissan
Internet Sales Manager
06.2014 - 11.2022
Job overview
- CRM lead expert. E.g., 30 - 50 Leads per hour set while multi-tasking with incoming phone calls.
- Daily task follow-ups are performed, outbound calls. E.g., 60-150 calls per day
- Pre-financial applications
- Prioritized schedule with great organizational skills
Education
Kaplan La Crosse, WI - Online
Certificate of Completion - 90 Hours from Real Estate
Grants High SchoolGrants, NM
High School Diploma
05.2010
Skills
- Word and Excel proficient
- CRM Management
- Customer Relationship Building
- Leadership
- Flexible and Adaptable
- Time Management
- Problem Solving
- Persuasion and Negotiation
Licenses
Real Estate License
State of New Mexico - License Number REC-2024-0923
Issued: November 2024
Personal References
- Matt Kneip 505-715-9553 Melloy Nissan - Sales Manager
- Shawn Silva 505-620-5148 GSM - Melloy Nissan
- Mel Bray 505-231-4399 Sandia Toyota - Melloy Nissan
- Mandy Griego - 505-410-8488 - Supervisory Housing Program Specialist
Timeline
Internet Manager
Melloy Nissan
01.2024 - 08.2024
Internet Manager
Sandia BMW
12.2022 - 06.2023
Internet Sales Manager
Melloy Nissan
06.2014 - 11.2022
Kaplan
Certificate of Completion - 90 Hours from Real Estate
Grants High School
High School Diploma
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