Sarah Kasper
Cleveland,OH
Summary
Accomplished and certified Pharmacy Technician with over 10 years of experience in retail, inpatient and specialty pharmacy environments. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Inpatient Certified Pharmacy Technician
Cleveland Clinic
02.2019 - Current
- Answered incoming phone calls and addressed questions from nurses and healthcare providers.
- Stocked, labeled and inventoried medication to keep accurate records.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Counted, measured, and compounded medications following standard procedures.
- Prepared intravenous solutions, oral mixtures, respiratory drugs and other solutions using aseptic techniques.
Specialty Pharmacy Technician- Oncology
Cleveland Clinic
12.2015 - 10.2017
- Called patients and answered incoming phone calls and addressed questions from patients, healthcare providers, and insurance companies.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Solved customer problems over telephone by providing assistance with placing orders, navigating systems and financial assistance.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, reconcile payments, and reduce copays.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
Retail Pharmacy Technician
Giant Eagle
03.2012 - 12.2015
- Counted and labeled prescriptions with correct item and quantity.
- Resolved non-routine issues like third party billing, computer system and customer service issues.
- Processed over 300 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
- Restocked automated medication dispensing equipment.
Education
Bachelor of Arts - Psychology
University of Akron
Akron, OH12.2011
Skills
- Organization and Prioritization
- Answering and Routing Calls
- Confidentiality and HIPAA
- IV Preparations and Aseptic Techniques
- Pyxis MedStation and Epic Trained
- Assisting Pharmacists and Nurses
- Provided Technician Assistance and Training
Certification
- CPhT - Certified Pharmacy Technician
- Licensed Pharmacy Technician
- ASHP certification
Timeline
Inpatient Certified Pharmacy Technician
Cleveland Clinic
02.2019 - Current
Specialty Pharmacy Technician- Oncology
Cleveland Clinic
12.2015 - 10.2017
Retail Pharmacy Technician
Giant Eagle
03.2012 - 12.2015
Bachelor of Arts - Psychology
University of Akron
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