Sarah Kelly
Camarillo,USA
Summary
Dedicated and dependable Overnight Supervisor with a proven track record in overseeing residential treatment center operations. Ensures resident safety, staff accountability, and strict adherence to organizational policies. Expertise in crisis intervention and team leadership fosters a secure and therapeutic environment. Meticulous incident documentation enhances operational integrity. Proficient in managing overnight operations and collaborating with multidisciplinary teams to address behavioral, medical, and facility-related concerns, prioritizing quality care and promoting positive resident outcomes. Committed to creating a supportive atmosphere that empowers both staff and residents.
Overview
19
19
years of professional experience
Work History
Overnight Supervisor
Newport Healthcare Center
12.2025 - Current
- Supervised overnight staff to ensure compliance with healthcare protocols and safety regulations.
- Coordinated shift transitions to maintain continuity of care for patients during nighttime hours.
- Monitored patient behavior and reported significant changes to medical team for timely intervention.
- Implemented training programs for new hires, enhancing knowledge of emergency procedures and operational standards.
- Conducted regular audits of facility operations, identifying areas for process improvement and increased efficiency.
- Facilitated communication between daytime management and overnight staff to align on strategic goals and patient care strategies.
- Developed schedules that optimized staffing levels, ensuring adequate coverage while managing labor costs effectively.
Behavioral Health Specialist
Newport Healthcare Center
06.2024 - 12.2025
- Developed and implemented individualized treatment plans for diverse client populations.
- Facilitated group therapy sessions to enhance peer support and engagement in recovery processes.
- Conducted assessments to identify client needs and inform appropriate interventions.
- Collaborated with multidisciplinary teams to ensure comprehensive care and resource allocation.
- Established trust-based relationships with clients through empathetic listening and non-judgmental communication, fostering stronger therapeutic alliances.
- Implemented cognitive-behavioral techniques to address negative thought patterns and promote healthier thinking habits among clients.
- Provided crisis intervention services during emergency situations, ensuring immediate support and safety for affected individuals.
- Assisted clients in developing healthy coping mechanisms that contributed to sustained behavioral changes and improved overall wellbeing.
- Consulted regularly with psychiatrists regarding medication management recommendations for shared clients, ensuring optimal pharmacological interventions complementing therapy approaches.
Registered Alcohol and Drug Technician
Vanity Detox
11.2023 - 05.2024
- Administered medications and treatments in compliance with safety protocols.
- Collaborated with healthcare professionals to optimize patient care plans.
- Monitored patient progress and documented observations accurately.
- Trained new staff on operational procedures and best practices.
- Provided direct patient care, ensuring safety and comfort during therapeutic activities.
- Taught clients how to complete basic household chores and prepare food.
- Searched resident belongings prior to and during stays.
Executive Admin. Assistant
LorchGreene, LLP
09.2022 - 12.2023
- Handle confidential and sensitive information with discretion and tact.
- Manage executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Screen calls and emails and responded accordingly to support executive correspondence.
- Update spreadsheets and databases to track, analyze, and report on performance and sales data.
- Manage mail and both incoming and outgoing correspondence, mail, email, and faxes.
- Greet arriving visitors, determine nature and purpose of visit, and direct individuals to appropriate destinations.
- Promote team productivity by keeping supplies organized and well-stocked.
- Seamlessly interact with colleagues to plan and complete special projects.
- Document and distribute meeting notes to identify, analyze, and improve workflows.
- Uses Microsoft Outlook to coordinate meetings, appointments, and tasks for senior executives.
Behavioral Health Technician
Alliance Treatment Center
05.2023 - 10.2023
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Conducted client rounds to check on residents.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Facilitated on-site activities, support groups, and outings for clients.
- Performed client intake procedures according to internal standards for new admissions.
- Searched resident belongings prior to and during stays.
- Prepared and submitted daily reports to management.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Developed and maintained positive relationships with clients to create a safe and supportive environment.
- Received RAD-T Certification and implemented protocols to create a safe and caring detoxification environment.
Resident Support Technician
Passages Ventura
11.2021 - 06.2022
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Same as Above
Caregiver
Griswold Home Health
11.2018 - 05.2021
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted patients with self-administered medications.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care, and personal grooming.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Entrusted to handle confidential and sensitive situations in a professional matter.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
Dental Office Manager
Enamor Dentistry
11.2016 - 03.2021
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Maintained patient data with required regulatory chart documents, personal information, and treatment consultation documentation.
- Oversaw facilities and equipment cleanliness and safety for optimal patient protections.
- Supervised and led a team of dental hygienists and support staff.
- Reviewed flash reports, prepared bank deposits and posted daily revenues to stay on top of administrative demands.
- Recruited, hired, and developed office teams to offer best-in-class patient care.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for the next patient and maintain health and safety practices.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Prepared patient x-rays and images for dentist review.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Explained treatment procedures and instructed patients on home care guidelines.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Educated patients by giving oral hygiene, plaque control, and postoperative instructions.
- Prepared and positioned patients for procedures, clipping dental napkins and placing patient safety devices.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
- Monitored patient comfort and safety during dental procedures.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, casts and impressions.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
Dental Assistant
Paul Geller, DDS
09.2007 - 03.2016
- Same as Above
Education
Vocational Medical Administrative Assistant -
Everest College
Los Angeles, CABasic Education - undefined
John F. Kennedy High School
Granada Hills, CA01-2003
Skills
- Master Calendar Management
- Customer Service
- Information Confidentiality
- Quality Control
- Documentation and Reporting
- Payroll Processing
- Administrative Support
- Substance Abuse Experience
- Patient Observation
- Conflict Resolution
- HIPAA Compliance
- Patient Companionship
- Behavioral Management
Timeline
Overnight Supervisor
Newport Healthcare Center
12.2025 - Current
Behavioral Health Specialist
Newport Healthcare Center
06.2024 - 12.2025
Registered Alcohol and Drug Technician
Vanity Detox
11.2023 - 05.2024
Behavioral Health Technician
Alliance Treatment Center
05.2023 - 10.2023
Executive Admin. Assistant
LorchGreene, LLP
09.2022 - 12.2023
Resident Support Technician
Passages Ventura
11.2021 - 06.2022
Caregiver
Griswold Home Health
11.2018 - 05.2021
Dental Office Manager
Enamor Dentistry
11.2016 - 03.2021
Dental Assistant
Paul Geller, DDS
09.2007 - 03.2016
Basic Education - undefined
John F. Kennedy High School
Vocational Medical Administrative Assistant -
Everest College