Sarah Kepreos
Chagrin Falls,OH
Summary
Proven to excel in high-pressure environments, I enhanced customer satisfaction at Yours Truly Restaurant by leveraging strong multitasking abilities and a commitment to excellent service standards. Skilled in both customer service and safe food handling, I consistently prioritized guest needs, achieving notable efficiency and teamwork collaboration.
Overview
3
3
years of professional experience
Work History
Waitress
Chagrin Valley Country Club
2023.06 - Current
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Waitress
Yours Truly Restaurant
2022.04 - 2023.04
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Cashier
Drug Mart
2021.11 - 2022.04
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Beaumont High School
Cleveland Heights04.2023
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Order Taking
- Safe Food Handling
- Hospitality service expertise
- Handling Complaints
- Service prioritization
- Menu Recommendations
- Complex Problem-Solving
Timeline
Waitress
Chagrin Valley Country Club
2023.06 - Current
Waitress
Yours Truly Restaurant
2022.04 - 2023.04
Cashier
Drug Mart
2021.11 - 2022.04
High School Diploma -
Beaumont High School
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