Sarah Kieve
Amazon Fresh
Bensalem,USA
1
Language
13
years of professional experience
Dedicated and customer-focused retail management professional with extensive experience in customer service, sales leadership, and operational excellence. Skilled in loss prevention, inventory management, employee training, and team collaboration. Adept at creating a positive shopping experience by resolving customer inquiries, managing store operations, and driving sales performance.
Work History
Full Time Associate
1 Year- Unloaded incoming shipments, organized merchandise, and stocked shelves according to planograms to enhance product accessibility
- Efficiently unloaded incoming shipments, organized merchandise, and stocked shelves according to planograms
- Efficiently loaded and unloaded cargo from trucks, ensuring accurate sorting and placement
- Utilized pallet jacks to safely transport heavy items and optimize storage space
- Monitored expiration dates of perishable goods and rotated stock accordingly to minimize waste
- Maintained records of received and delivered items using computerized systems or manual logs.
- Kept work area clean and organized, ensuring compliance with safety regulations to promote a safe environment
Manager
3 Years 6 Months- Oversee daily store operations, ensuring efficient workflow and superior customer service.
- Managed loss prevention strategies, reducing shrinkage and enhancing security measures.
- Execute inventory pricing and markdowns to optimize sales performance.
- Led and trained new hires, promoting a collaborative and supportive team environment.
- Schedule employees and ensure adequate coverage for peak business hours.
- Provide customer service, including cashiering, locating items, and problem resolution.
- Tracked sales and profits, contributing to informed decision-making for business growth.
Sales Lead
1 Year 3 Months- Providing customer service including but not limited to: answering questions, cashiering, locating items for customers and finding solutions for any problems that may arise during their time at the store, ensuring that the customer is taken care of and has a pleasant experience.
- Setting merchandise displays.
- Completing Opening/Closing duties.
Sales Lead
11 Months- Providing customer service including but not limited to: answering questions, cashiering, locating items for customers and finding solutions for any problems that may arise during their time at the store, ensuring that the customer is taken care of and has a pleasant experience.
- Setting merchandise displays.
- Completing Opening/Closing duties.
- Fulfilling online orders.
Sales Associate/Sales Lead
7 Years 2 Months- Delivered top-tier customer service, including cashiering and problem resolution.
- Set up and maintained store displays to drive sales.
- Fulfilled online orders, ensuring timely and accurate processing.
- Supported company goals by managing store mailing lists and credit card applications.
- (Neshaminy Mall April 2013-2016, Roosevelt Mall 2016-2020)
- Providing customer service including but not limited to: answering questions, cashiering, locating items for customers and finding solutions for any problems that may arise during their time at the store, ensuring that the customer is taken care of and has a pleasant experience.
- Setting merchandise displays.
- Fulfilling online orders.
- Setting and maintaining company goals, such as mailing list and store card applications.
Education
High School Diploma
Skills
Training & development
Opening & Closing
Retail sales
Proficient in Microsoft Office
Management
Sales
Retail management
Sales management
Cash register
10+ years of customer service experience
Retail math
English
Adaptable to any situation
Adaptability
Problem Resolution
Sales strategy
POS
Critical thinking
Self-Motivated as well as a team player
Leadership
Stocking
Merchandising
Supervising experience
Cash handling
Customer service
Inventory control
Basic math
Scheduling Management
Communication skills
Microsoft Office
Loss prevention
Languages
Spanish
Limited Working
Timeline
Full Time Associate
Amazon Fresh
04.2025 - 04.2026Read More
Manager
Turn 7
08.2021 - 02.2025Read More
Sales Lead
PJ's
11.2020 - 02.2022Read More
Sales Lead
The Children's Place
10.2020 - 09.2021Read More
Sales Associate/Sales Lead
Macy's
04.2013 - 06.2020Read More
Philadelphia High School for Girls
High School Diploma
Read More