Sarah Kumar
Patterson,CA
Summary
Results-driven professional with extensive experience in small business operations and team leadership. Skilled in cultivating supplier relationships and implementing financial tracking systems, ensuring efficient workflows and increased profitability.
Overview
28
28
years of professional experience
Work History
Grocery Outlet Owner Operator
Self Employed
Patterson, CA
06.2023 - 04.2026
- Developed and executed marketing strategies to enhance brand visibility and customer engagement.
- Managed daily operations, ensuring efficient workflow and quality service delivery.
- Cultivated relationships with suppliers to negotiate favorable terms and improve inventory management.
- Implemented financial tracking systems to monitor expenses and increase profitability.
Grocery Outlet Owner Operator
Self Employed
Tracy, CA
09.2019 - 06.2023
- Trained and mentored new employees on best practices for customer service and operational efficiency.
- Analyzed market trends to identify growth opportunities and refine business offerings.
- Oversaw project timelines, allocating resources effectively to meet client needs promptly.
- Enhanced online presence through targeted social media campaigns, driving user interaction and sales growth.
Managing Director
Raley's Supermarket
Turlock, CA
09.2001 - 08.2019
- Oversaw operational strategies to enhance store efficiency and customer satisfaction.
- Led cross-functional teams in implementing inventory management systems for improved accuracy.
- Developed and executed annual budgets aligning with company financial objectives and growth targets.
- Implemented employee training programs focusing on customer service excellence and team collaboration.
Waitress
Marcella's Restaurant
Modesto, CA
01.2000 - 09.2001
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables simultaneously, ensuring timely order delivery and guest satisfaction.
- Collaborated with kitchen staff to facilitate efficient food preparation and presentation.
- Maintained cleanliness and organization of dining area to enhance guest experience.
Waitress
Sizzler Steak House
Modesto, CA
02.1999 - 01.2000
- Trained new staff on restaurant procedures and customer service standards.
- Implemented feedback mechanisms to improve service quality and operational efficiency.
- Assisted in menu development by providing insights based on customer preferences.
- Resolved guest complaints promptly, fostering positive relationships and repeat business.
Shift Lead Manager
Yogurt Mill
Modesto, CA
03.1998 - 02.1999
- Supervised daily operations, ensuring high-quality service and product standards.
- Trained and mentored team members on customer service and operational procedures.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Coordinated staff schedules to maintain efficient workflow during peak hours.
Education
No Degree - Liberal Arts/Business Management
Modesto Junior College
Modesto, CABusiness Ownership And Administration - Business Administration And Management
Grocery Outlet University
Emeryville, CA09-2019
High School Diploma -
Thomas Downey High School
Modesto, CA06-2021
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
Languages
English
Native or Bilingual
Spanish
Limited Working
Hindi
Elementary
Interests
- Adventure Travel
- Food Tourism
- Enjoy creating and following travel blogs and vlogs
- I have a passion for photography and editing photos
- Participating in fundraising events to support local charities, schools, or community projects
- Getting involved in local advocacy groups to promote positive change in the community
Timeline
Grocery Outlet Owner Operator
Self Employed
06.2023 - 04.2026
Grocery Outlet Owner Operator
Self Employed
09.2019 - 06.2023
Managing Director
Raley's Supermarket
09.2001 - 08.2019
Waitress
Marcella's Restaurant
01.2000 - 09.2001
Waitress
Sizzler Steak House
02.1999 - 01.2000
Shift Lead Manager
Yogurt Mill
03.1998 - 02.1999
No Degree - Liberal Arts/Business Management
Modesto Junior College
Business Ownership And Administration - Business Administration And Management
Grocery Outlet University
High School Diploma -
Thomas Downey High School