Dedicated RN Case Manager with experience in developing tailored care strategies and advocating for patient preferences. Collaborates effectively with interdisciplinary teams to deliver high-quality end-of-life care. Skilled in clinical assessment, care planning, and case coordination, driving optimal patient outcomes through strong communication and problem-solving abilities.
Overview
1
1
Certification
23
23
years of professional experience
Work History
RN Case Manager
Emmanuel Hospice
Grand Rapids, Michigan
06.2024 - Current
Coordinated comprehensive patient care plans with interdisciplinary teams and families to ensure holistic support.
Assessed patient needs and developed tailored care strategies.
Tracked patient progress and adjusted care plans to meet evolving needs and improve patient outcomes.
Provided initial and ongoing patient/family instruction, education and support regarding the disease process, self-care techniques, end-of-life care, and issues of ethical concerns.
Educated patients and families on hospice services and resources to enhance understanding and access to care.
Advocated for patient preferences in treatment decisions and end-of-life care.
Communicated with the Physician, Social Worker and Chaplain to provide assessment information after the initial visit and with the clinical manager to provide patient/family information, including unusual or potentially problematic issues.
Attended continuing education seminars relevant to case management practices.
Case Management Nurse
Compassus
Kokomo, IN, United States
05.2023 - 05.2024
Conducted comprehensive initial and ongoing assessments to identify patient needs and measure care effectiveness.
Assisted in developing, implementing, evaluating and updating the individualized plan of care.
Recommended plan revisions based on patient acuity and caregiver needs, enhancing care delivery and family support.
Evaluated caregiver capabilities to meet patients' immediate needs upon admission and throughout care, ensuring appropriate support.
Worked collaboratively with the interdisciplinary team to prioritize and provide patient and family-oriented hospice services.
Provided end-of-life care including comfort care and symptom management.
Provided support, follow-up and education, and documented end-of-life comfort care and symptom management.
Hospice Nurse
Heart to Heart Hospice
, United States
03.2023 - 05.2023
Administered essential nursing services to enhance patient well-being.
Communicated patient progress to interdisciplinary team and directed hospice aide staff in delivering personalized care.
Assessed and evaluated patient needs/problems; identified mutually agreed upon goals with patients.
Reported patient status and coordinated needs with clinical leadership, attending physician, and hospice physician.
Revised patient care plans and addressed problems and goals in response to changes and recertification.
Nurse Case Manager
Gentiva Home Health
, United States
09.2009 - 01.2011
Assessed and monitored recovery progress of patients post-stroke, knee replacements, and other medical conditions to inform care plans.
Provided wound care, drain and PEG management education alongside diabetes and medication management services to support patient self-management.
Established cooperative relationships with patients, peers, and physicians to enhance care continuity in medical home healthcare settings.
Nurse Case Manager
Pinnacle Senior Care
, United States
07.2008 - 06.2009
Coordinated with patients and families to create personalized mental health home care plans, enhancing patient engagement and outcomes.
Assessed patient data and administered medications, treatments, and therapy.
Monitored adherence to state and federal home care guidelines, ensuring compliance and quality of care.
Nursing Supervisor
Pine Rest Christian Mental Health Services
Cutlerville, MI, United States
06.2007 - 07.2008
Implemented safety protocols to promote a secure environment for patients and staff.
Managed staff schedules to maintain adequate coverage and support patient needs.
Maintained correct number of staffers to meet budget parameters while promoting high levels of patient care.
Facilitated training sessions to enhance staff skills and compliance with policies.
Trained other nurses on patient care and daily tasks, supporting growth, and professional development.
Provided staff education and training on new equipment, techniques, and processes.
Collaborated with leadership on policy updates to improve operational efficiency.
Facilitated communication between physicians, nurses, and other healthcare providers regarding patient care issues.
Conducted performance evaluations to support staff development and accountability.
Conducted performance reviews of nursing staff members to identify areas for improvement.
Implemented evidence-based practice initiatives into daily operations.
Maintained accurate records related to staffing, budgeting, patient care, and other administrative duties.
Advised nursing managers on strategies for improving operational efficiency.
Staff Nurse
Pine Rest Christian Mental Health Services
Cutlerville, MI
12.2005 - 06.2007
Facilitated patient admissions by collecting necessary information and documentation while supervising nursing staff to ensure delivery of high-quality patient care.
Established and maintained cooperative relationships with patients, peers, and physicians to enhance patient care in acute mental health hospital environment.
Collaborated with physicians to advocate for patients' needs during re-entry into community post-rehabilitation.
Utilized computer equipment to monitor vital information.
Registered Nurse
Spectrum Health
, United States
05.2003 - 03.2005
Performed post-operative care for spinal surgery and gynecological patients, monitored patients through pain assessment, appropriate medication, and concise documentation.
Utilized medical diagnostic equipment and supplies for blood tests and infusion therapy, ensuring accurate patient assessments.
Collaborated with healthcare professionals to coordinate comprehensive rehabilitative care for improved patient recovery.