SARAH LACKERSHIRE

• Evaluated success of training programs through various metrics, making adjustments as necessary to optimize results.
• Collaborated with cross-functional teams to identify skills gaps and strategize targeted training initiatives for improvement.
• Streamlined onboarding processes for new hires, ensuring a smooth transition into company culture and workflow.
• Developed effective training materials and resources to accommodate diverse learning styles, leading to increased retention of information.
• Facilitated leadership development trainings for aspiring managers within the organization.
• Developed and implemented comprehensive training program to increase employee productivity and morale.
• Manage placement, training, and audit readiness of over 3,000 documents and 140 training plans for over 700 associates.

• Consult and promote L'BRI skin care product through direct selling.

• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.
• Serviced Safe Deposit Department

• Organized relocation and renovation projects
• Developed Menu items
• Implemented new Point of Sales
• Managed payroll, daily deposits, and cost controls.
• Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
• Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.

Gained experience rotating through limited Term positions

• 09/2000-03/2008 - Technical Writer - Developed and maintained Training materials.
• 08/1999- 09/2000 - Sector Leader - Managed rotating team of Injections Molding Operators
• 07/1997-08/1999 - Playbook Manager. Acted as a liaison for 16 accounts with Sales, quality, engineering, production managers and operators. Organizing projects and ensuring deadlines were met.
• 09/1992-07/1997 - Developed and Maintained Training Path for machine operators and maintenance. Trained new operators on injection molding machines, enhancing their knowledge and skills for efficient performance.

• Proprietor: created, developed and managed new restaurant