Sarah Lade
Cartersville,GA
Summary
Highly skilled clinical leader that understands the complexity of healthcare delivery systems and is dedicated to their improvement. Robust background in a broad range of clinical tasks and excels in Marketing strategy and leadership. Patient-focused with several years of experience and success in delivering outstanding care to Cardiovascular patients. Excited to leverage extensive experience and Phillips product knowledge and demonstration with a passion for delivering results looking to pursue a rewarding position in medical device sales.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Practice Manager
Astoria Holistic Medicine
Cartersville, GA
06.2024 - Current
- Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Ordered all office supplies and kept check on inventory levels.
- Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
- Developed strong relationships with patients, ensuring a high level of care and satisfaction throughout their experience.
- Evaluated practice workflows regularly to identify areas for improvement and implement necessary changes efficiently.
Practice Manager
Heart And Vascular Care
Cartersville, GA
08.2023 - 06.2024
- Boosted patient traffic by identifying potential referral bases and implementing targeted marketing strategies.
- Established strong relationships with key industry influencers, enhancing company reputation and expanding reach within target markets.
- Improved practice revenue through effective financial management and strategic cost reductions.
- Enhanced staff productivity by providing comprehensive training programs and regular performance evaluations.
- Developed strong relationships with Doctors and patients, ensuring a high level of care and satisfaction throughout their experience.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Liaised with directors of sales and marketing to manage and deliver marketing and communications plans.
- Increased patient satisfaction by streamlining appointment scheduling and implementing efficient check-in processes.
Clinical Coordinator
Harbin Clinic Cardiology
09.2022 - 08.2023
- Clinical office management
- Supervised and managed daily activities of clinical team consisting of 20 physicians, nurses, and support staff
- Monitor inventory and supplies
- Ensure billing and coding accuracy
- Create weekly schedule for clinical staff
- Coordinate continuing Team education and team building
- Evaluate current and future clinical policies and procedures to improve efficiency
- Super user for clinical staff to maximize Athena workflows
- Mentored new clinical staff members for proper onboarding and orientation processes
- Facilitated clinical staff yearly performance reviews.
Medical Assistant
Harbin Clinic Cardiology
09.2017 - 09.2022
- Chart Prep-hospital records, recent testing & labs, medication reconciliation
- Patient health history intake
- Obtain vitals / Ekg
- Holter & Event monitor placement/resulting
- AthenaHealth- encounter documentation, order entry, clinical form generation
- Telephone patient triage
- Administrative- cardiac clearance, catheterization consent, home health, FMLA, return to work
- Physician billing- coding review for patient encounters.
Certified Medication Aide/ Lead
Windsor House Assisted Living
12.2015 - 09.2017
- Dispense oral and topical medication to residents per physician's order
- Record medications given and the dosage in the MAR
- Observe residents for symptoms and conditions that could be related to medication interactions, adverse drug reaction, or medication side effects
- Administer pharmacy orders and collect urine specimens
- Supervise CNAs and monitor floor procedures
- First responder to emergency situations
- Keep all resident reporting up to date.
Medication Aide
Rock Creek Manor Assisted Living in Jasper Ga
03.2012 - 12.2015
- Assist all residents with medications (Medication Leader)
- Assist residents with activities of daily living
- Acquire resident daily vital signs.
Education
Certified Clinical Medical Assistant -
MEDICAL AND TECHNICAL INSTITUTE OF NORTH GEORGIA
Calhoun, GA01.2013
Skills
- Clinical Cardiology knowledge
- Athena EMR Super User
- Marketing Strategies
- Proficient with Microsoft Office suite to create documents to assist and track clinical data
- Critical Thinking
- Adaptability
- Onboarding and Coaching
- Practice Management
- Relationship building
- Effective Communication
Certification
- CPR
- BLS
Timeline
Practice Manager
Astoria Holistic Medicine
06.2024 - Current
Practice Manager
Heart And Vascular Care
08.2023 - 06.2024
Clinical Coordinator
Harbin Clinic Cardiology
09.2022 - 08.2023
Medical Assistant
Harbin Clinic Cardiology
09.2017 - 09.2022
Certified Medication Aide/ Lead
Windsor House Assisted Living
12.2015 - 09.2017
Medication Aide
Rock Creek Manor Assisted Living in Jasper Ga
03.2012 - 12.2015
Certified Clinical Medical Assistant -
MEDICAL AND TECHNICAL INSTITUTE OF NORTH GEORGIA