Sarah Land
Rio Rancho,NM
Summary
Dynamic leader with proven expertise in store operations and employee motivation, honed at Albertsons Market. Excelled in fostering team environments that boost morale and productivity, while implementing strategies that significantly reduced waste and enhanced customer service. Skilled in effective communication and problem-solving, driving sales growth and operational efficiency.
Overview
15
15
years of professional experience
Work History
Assistant Store Director
Albertsons Market
Albuquerque, NM
09.2023 - Current
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
- Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
- Maintained cleanliness and hygiene in bakery premises.
- Managed all baking operations professionally and handled all problems confidently.
- Introduced new display techniques that showcased products effectively, increasing visual appeal and driving sales growth.
- Collaborated with other department managers to develop cross-promotional strategies that boosted overall store revenue.
- Managed budgeting process and financial reporting, ensuring accurate tracking of expenses and revenues for the bakery department.
- Fostered a positive work environment through regular team-building activities and open communication, resulting in higher employee morale and overall job satisfaction.
- Reduced employee turnover by implementing comprehensive training program and fostering supportive work culture.
- Fostered team environment that encouraged skill development, leading to improved product consistency and staff morale.
Bakery Manager
Albertsons Market
Albuquerque, NM
05.2010 - 09.2023
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
- Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
- Maintained cleanliness and hygiene in bakery premises.
- Managed all baking operations professionally and handled all problems confidently.
- Introduced new display techniques that showcased products effectively, increasing visual appeal and driving sales growth.
- Collaborated with other department managers to develop cross-promotional strategies that boosted overall store revenue.
- Managed budgeting process and financial reporting, ensuring accurate tracking of expenses and revenues for the bakery department.
- Fostered a positive work environment through regular team-building activities and open communication, resulting in higher employee morale and overall job satisfaction.
- Reduced employee turnover by implementing comprehensive training program and fostering supportive work culture.
- Fostered team environment that encouraged skill development, leading to improved product consistency and staff morale.
Education
Art Institute of Colorado
Denver, COSkills
- Store operations
- Employee motivation
- Recruitment and hiring
- Report writing
- Promotional planning
- Delegation techniques
- Shrink management
- Customer service
- Team leadership
- Documentation and reporting
- Leading staff meetings
- Store maintenance
- Employee coaching
- Customer flow monitoring
- Sales floor oversight
- Positive attitude
- Problem-solving abilities
- Multitasking Abilities
- Effective communication
- Problem resolution
- Team building
- Employee Training
- Time management abilities
- Profit and Loss Management
- Policy administration
- Collaborate cross-functionally
Accomplishments
Store Leadership and Developement Program graduate.
Timeline
Assistant Store Director
Albertsons Market
09.2023 - Current
Bakery Manager
Albertsons Market
05.2010 - 09.2023
Art Institute of Colorado