Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sarah Larson

Plano,TX

Summary

Strategic and detail-oriented professional with 2 years of experience in account services within the pharmaceutical sector.

Dedicated to supporting customers and clients, in reaching their business objectives and building strong relationships with key stakeholders. Understanding of DTC marketing practices, along with a passion for the healthcare industry, allows the ability to aid in developing and operationally brining to life innovative solutions that comply with industry regulations while achieving brand excellence and thumb stopping content.

Overview

3
3
years of professional experience

Work History

Senior Account Executive

Targetbase
04.2023 - Current
  • Client Relationship Management: Primary point of contact for key pharmaceutical clients, developing strong partnerships, and understanding their business objectives, market challenges, and long-term goals.


  • Strategic Planning: Collaborate with internal strategy teams, to develop comprehensive and innovative marketing strategies aligned with clients' brand objectives.


  • Project Leadership: Lead the execution of marketing campaigns and projects from inception to completion, ensuring seamless coordination across departments and successful delivery of outcomes.


  • Compliance and Regulatory Oversight: Ensure all marketing materials and strategies comply with pharmaceutical regulations and industry guidelines, collaborating with regulatory teams to obtain necessary approvals.


  • Team Mentoring: Provide guidance and mentorship to junior account team members, fostering their professional growth and enhancing overall team performance.


  • Financial Management: Oversee account budgets, financial reporting, and resource allocation to meet client expectations and agency profitability goals.


  • Client Reporting: Prepare and present regular performance reports, campaign updates, and strategic recommendations to clients, highlighting the value and impact of the agency's effort

Account Executive

Targetbase
02.2022 - 04.2023
  • Project Coordination: Oversee the end-to-end execution of marketing campaigns and projects, ensuring seamless delivery within specified timelines and budget constraints.


  • Regulatory Compliance: Ensure all marketing materials and strategies adhere to relevant pharmaceutical regulations and guidelines, collaborating closely with regulatory affairs to obtain necessary approvals.


  • Collaboration: collaborates with cross-functional teams, IAT partners, creative, digital, and regulatory, to develop innovative marketing strategies that align with clients' brand goals and comply with industry regulations.

Customer Service Supervisor

Stone Resources
05.2021 - 02.2022
  • Coached employees through day-to-day work and complex problems.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.

Customer Service Representative

Stone Resources
09.2020 - 05.2021
  • Handled customer inquiries and suggestions courteously and professionally.


  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.


  • Answered customer calls and emails with minimal wait times.


Education

In Progress Bachelors - Business Administration

Texas Woman's University
Denton, TX
12.2024

Associate of Science - Business

Brookhaven College
Dallas, TX
05.2016

Skills

  • Understanding of DTC pharmaceutical marketing practices and compliance regulations, including FDA guidelines
  • Strong project management skills, with the ability to handle multiple projects simultaneously and prioritize tasks effectively
  • Excellent communication, negotiation, and presentation skills to interact confidently with clients and internal teams
  • Proactive problem-solving abilities and a customer-focused approach to deliver exceptional client experiences
  • Team-oriented attitude with a collaborative spirit, demonstrating flexibility and adaptability in a fast-paced environment

Languages

German
Native or Bilingual

Timeline

Senior Account Executive

Targetbase
04.2023 - Current

Account Executive

Targetbase
02.2022 - 04.2023

Customer Service Supervisor

Stone Resources
05.2021 - 02.2022

Customer Service Representative

Stone Resources
09.2020 - 05.2021

In Progress Bachelors - Business Administration

Texas Woman's University

Associate of Science - Business

Brookhaven College

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Sarah Larson