Sarah Ledesma
Belle Plaine,MN
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
Work History
Quality Analyst
MyPillow
01.2017 - 10.2017
- Developed and maintained quality assurance procedure documentation.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
- Monitored inbound and outbound calls made by 100 employees to provide constructive feedback.
Environmental Services Housekeeper
Playworks
05.2002 - 04.2016
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards and other harmful substances.
- Cleaned and disinfected daycare classrooms and play areas to promote sanitary treatment and services environment.
- Emptied trash cans and recycling bins to promote clean, sanitary environment and reduce odors and debris.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Set up and tore down banquets of different sizes.
Education
Diploma - Medical Billing And Coding
Ashworth College
Norcross, GA05.2023
Diploma -
Shakopee Senior High School
Shakopee, MN12.2003
Skills
- Reading Comprehension
- Requirements Specifications
- Continuous Improvements
- ICD-10 (International Classification of Disease Systems)
- Active Learning
Timeline
Quality Analyst
MyPillow
01.2017 - 10.2017
Environmental Services Housekeeper
Playworks
05.2002 - 04.2016
Diploma - Medical Billing And Coding
Ashworth College
Diploma -
Shakopee Senior High School
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