Sarah Lerma
La Puente,Ca
Summary
A passionate and driven individual who is interested in being a part of a growing company. Employs a solid work ethic and is motivated to exceed company expectations. Dependable reception is successful in providing fast, high-quality customer service to guests. Adaptable professional with expertise in personnel development, team collaboration, and resolving issues with customers and management.
Overview
7
7
years of professional experience
Work History
Front Desk/Server
Lucille’s BBQ
West Covina, Ca
03.2017 - Current
- Inventory
- Training new crew members
- Coordinating Restaurant
- Customer Service
- Transcribed 30+ phone messages and relayed them to appropriate personnel.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected deposits, fees, and payments.
Office Assistant
Los Amigos High School
Fountain Valley, CA
09.2016 - 06.2017
- Organizing work areas
- Record Updates
- Entering student data and information on computer
- Interacted with customers by phone, email, or in person to provide information.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Cashier
Waba Grill
Chapman, Orange, Ca
10.2016 - 01.2017
- Stocking
- Inventory
- Training new crew members
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Teacher’s Assistant
Los Amigos High School, T.A
Fountain Valley, CA
09.2015 - 06.2016
- Organizing work area
- Entering and recording data
- Filing student's work and grades
- Managed and completed paperwork and overall office administration operations.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Education
Some College (No Degree) - Psychology
Mt. San Antonio College
Walnut, CaHigh school diploma -
Los Amigos High School
Fountain Valley, CA06.2017
Skills
- Organized/diligent
- Customer service
- Time management
- Works well under pressure
- Excellent with problem-solving
- Adaptable to different workplaces
- Great writing and interpersonal skills
- Capable of multitasking promptly
- Capable of helping and working with others
Timeline
Front Desk/Server
Lucille’s BBQ
03.2017 - Current
Cashier
Waba Grill
10.2016 - 01.2017
Office Assistant
Los Amigos High School
09.2016 - 06.2017
Teacher’s Assistant
Los Amigos High School, T.A
09.2015 - 06.2016
Some College (No Degree) - Psychology
Mt. San Antonio College
High school diploma -
Los Amigos High School