Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Lightle

Kalamazoo,Michigan

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

4
4
years of professional experience

Work History

Consumer Operations Manager

Penske Truck Leasing
Kalamazoo, MI
09.2024 - 12.2024
  • Responded to information requests from superiors, providing specific documentation.
  • Identified areas of deficiency and performed root-cause analysis to solve problems.
  • Enforced federal, state, local and company rules for safety and operations.

Assistant Rental Manager

Penske Truck Leasing
Kalamazoo, MI
12.2022 - 09.2024
  • Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.
  • Ensured rental contracts were up-to-date and accurate.
  • Handled incoming calls from current or prospective customers regarding availability, pricing, or resolving issues.

Sales and Operations Management Trainee

Penske Truck Leasing
Kalamazoo, Michigan
05.2022 - 12.2022
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Learned company processes, procedures and employee role functions.
  • Participated in cross-functional training programs to understand various business operations.

Next Generation Engagement Marketing Intern

Reformed Church In America
Grand Rapids, Michigan
05.2021 - 08.2021
  • Assisted in developing and implementing marketing strategies to increase brand awareness.
  • Managed social media accounts, creating engaging posts and monitoring user interactions.
  • Supported the creation of marketing materials, including brochures, flyers, and online content.

Education

Bachelor of Science - Marketing

Ferris State University
Big Rapids, MI
05-2022

Skills

  • Sales
  • Management
  • Email Marketing
  • Customer Service
  • Client Relationships
  • Social Media Strategy

Timeline

Consumer Operations Manager

Penske Truck Leasing
09.2024 - 12.2024

Assistant Rental Manager

Penske Truck Leasing
12.2022 - 09.2024

Sales and Operations Management Trainee

Penske Truck Leasing
05.2022 - 12.2022

Next Generation Engagement Marketing Intern

Reformed Church In America
05.2021 - 08.2021

Bachelor of Science - Marketing

Ferris State University

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Sarah Lightle