Sarah Link
Overland Park
Summary
Compassionate and experienced childcare provider with a focus on child development, emotional well-being, and safety. Demonstrated success in collaborating with families to establish developmental goals and implement structured routines that promote positive outcomes for children.
Overview
22
22
years of professional experience
Work History
In-Home Childcare Provider
Self-employeed
Overland Park, KS
01.2005 - Current
- Provided a safe, nurturing environment, ensuring children's emotional well-being and security.
- Implemented structured routines enhancing children's daily activities and transitions.
- Developed personalized learning activities to foster child development and engagement.
- Collaborated with parents to discuss progress, address concerns, and establish developmental goals.
- Monitored health and nutrition, preparing balanced meals tailored to individual dietary needs.
- Developed strong relationships with families, resulting in high levels of trust and confidence in childcare services provided.
- Encouraged children to transition from diapers and assisted in the development of good restroom habits.
Customer Service Representative
Price Chopper
Overland Park, KS
08.2018 - 06.2024
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Maintained knowledge of store products to assist customers in making informed purchasing decisions.
- Collaborated with team members to streamline checkout processes and enhance customer satisfaction.
- Trained new staff on customer service protocols and company policies to ensure consistent service quality.
- Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.
- Resolved escalated customer issues, restoring confidence in company's commitment to service excellence.
- Participated in training programs to enhance product knowledge and customer service skills.
Education
Associate of Arts - Early Childhood Education
MidAmerica Nazarene University
Olathe, KS05-1994
High School Diploma -
Turner High School
Kansas City, Ks05-1990
Skills
- Child development
- Childcare organization
- First aid certification
- Child supervision/ Safety
- Potty training assistanceee
- Child nutrition
- CPR training
- Emotional support
- Housekeeping duties
- Positive reinforcement
- Friendly and respectful
Timeline
Customer Service Representative
Price Chopper
08.2018 - 06.2024
In-Home Childcare Provider
Self-employeed
01.2005 - Current
Associate of Arts - Early Childhood Education
MidAmerica Nazarene University
High School Diploma -
Turner High School