Summary
Overview
Work History
Skills
Timeline
References
Generic

Sarah Y. Lockhart

Monrovia,CA

Summary

Efficient Payroll Specialist known for productivity and completing tasks with precision. Specialize in payroll processing, tax compliance, and benefits administration, ensuring accuracy in every aspect of payroll management. Excel in time management, problem-solving, and communication skills, effectively managing multiple deadlines and collaborating with team members for smooth payroll operations.

Overview

15
15
years of professional experience
5
5
years of post-secondary education

Work History

Payroll Specialist (Hybrid)

Plexcity
01.2022 - Current
  • Managed payroll calculations and processes for clients in various regions, leveraging the OnePoint platform.
  • Verified and adjusted wage calculations to maintain payroll accuracy.
  • Oversaw diverse requests, managing their priorities effectively.
  • Executed payroll processing with precision and punctuality.
  • Resolved issues submitted through HR support tickets promptly.
  • Generated and distributed 401k reports, vendor documentation, and other required reports to clients.
  • Integrated new clients into payroll systems, ensuring seamless transitions.
  • Conducted training sessions for clients' and Plexcity employees on the timekeeping and HRIS systems.
  • Maintained regular contact with clients to ensure completion of assigned training.
  • Digitizes and organizes human resource documentation.
  • Oversaw payroll processing to comply with tax laws and court-ordered wage assignments and garnishments.
  • Maintained up-to-date knowledge of federal, state, and local payroll tax laws to ensure compliance.
  • Maintained up-to-date payroll records by recording employee exemptions, transfers and resignations.
  • Tracked employee vacation, personal and sick leave earnings and use.
  • Verified past employment of candidate hires.
  • Reviewed timesheets for accuracy and completeness prior to processing payroll.
  • Updated payroll records by entering changes in exemptions, insurance coverage, savings deductions, and job title and department and division transfers.
  • Handled the setup and validation of direct deposit instructions for employees.
  • Coordinated the distribution of annual W-2 forms to employees.

PAYROLL COORDINATOR (Hybrid)

AppleOne
01.2020 - 01.2022
  • Administered a weekly payment cycle ensuring timely compensation for roughly 500 temp employees.
  • Audited timecards and registers for payroll processing across 10 branch offices.
  • Prepared and distributed pay card funding files.
  • Managed payroll inquiries from internal branches, external banks, and other entities.
  • Processed and distributed client invoices for services rendered by temporary staff.
  • Handled questions from corporate departments on invoicing issues.
  • Streamlined scanning of employee timecards.
  • Managed off-schedule and manual check issuances.
  • Oversaw payroll processing to comply with tax laws and court-ordered wage assignments and garnishments.
  • Supported payrolls, driving timely and accurate payment of employee wages.
  • Responded to requests for information as company expert on payroll operations.

PAYROLL COORDINATOR

Prime Healthcare Services
01.2018 - 01.2020
  • Administered comprehensive, bi-weekly payroll for multi-state workforce of 2500 using Lawson and Meditech.
  • Executed specialized entry modifications for payroll transactions.
  • Resolved payroll inquiries efficiently.
  • Coordinated with management to ensure the accuracy of the timekeeping system.
  • Processed payroll verification requests for hospital employees.
  • Processed wages for employee terminations.
  • Supported quarterly tax filings across various jurisdictions.
  • Maintained up-to-date knowledge of federal, state, and local payroll tax laws to ensure compliance.
  • Assisted with year-end reporting processes such as W-2 forms and 1099s.
  • Processed garnishments, child supports, and levies in accordance with federal and state laws.
  • Updated payroll records by entering changes in exemptions, insurance coverage, savings deductions, and job title and department and division transfers.
  • Calculated overtime, vacation sick hours and other categories of time.
  • Provided support to employees regarding issues related to their paychecks or other payroll matters.
  • Responded promptly to inquiries from government agencies concerning unemployment compensation claims or other tax-related issues.

LEAD PAYROLL SPECIALIST

Premier Healthcare Services
01.2016 - 01.2018
  • Executed comprehensive weekly, biweekly, monthly, and semi-monthly payroll cycles for multiple entities with about 5,000 employees using Paychex, Apex, and Payroll Centric.
  • Conducted audits of the timekeeping system with Continulink, Time and Labor Online (TLO) and Kantime.
  • Processed approximately 50 manual and termination checks each month.
  • Maintained employee personnel files including updating address changes, job title changes.
  • Handled and rectified numerous payroll queries.
  • Consolidate payroll data into customized reports after every pay period.
  • Coordinated setup of new hires, employee changes, payroll adjustments and bonus payments.
  • Voided checks and issued stop payment orders to correct payroll discrepancies.
  • Provided customer service support for inquiries from employees related to their paychecks or deductions taken out of their paychecks.
  • Participated in special projects related to implementing new technology or process improvement initiatives.

TEMPORARY PAYROLL CLERK

Ajilon
01.2015 - 01.2016
  • Handled complex multi-state payroll tasks on a weekly basis for a sizable organization.
  • Contributed to the migration of data from Ceridian to Ulti-Pro.
  • Executed payroll adjustments and processed manual payments for staff.
  • Collaborated on special projects as required.
  • Compiled data from timesheets and other records to determine hours worked and pay rate.
  • Managed and maintained confidential employee payroll records.
  • Identified, researched and resolved issues with hours worked.
  • Recorded adjustments to previous pay-related errors.
  • Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.

CUSTOMER CARE REPRESENTATIVE

Anthem
01.2013 - 01.2015
  • Provided support to Medicare HMO and Cal-Medi Connect members regarding inquiries and issues.
  • Managed claims, authorizations, and recorded grievance requests in a high-volume inbound call center.
  • Captured necessary data from callers efficiently.
  • Aggregated provider directory data for Cal-Medi Connect project in L.A.
  • Supported annual open enrollment activities for health plan members.
  • Delivered precise and dependable service promptly meeting established service levels.
  • Provided accurate, valid, and complete information to customers.
  • Resolved customer complaints promptly and professionally.
  • Monitored customer satisfaction levels through surveys and feedback forms.

PAYROLL ACCOUNTANT

Pacific Clinics
01.2010 - 01.2013
  • Executed accurate payroll for 1200 employees using ADP PCPW and Ulti-Pro systems.
  • Facilitated onboarding for new employees.
  • Ensured seamless integration of reconciled payroll data into the system.
  • Conducted training sessions for supervisors and employees on timekeeping system usage.
  • Handled benefits reconciliations and payment processing.
  • Managed all components of the AFLAC account.
  • Facilitated paperwork and processing for new hires, terminations and changes to pay rates.
  • Reconciled discrepancies between payroll systems and general ledger accounts.

Skills

  • Payroll software proficiency
  • Payroll processing
  • Payroll reviews
  • Meeting deadlines
  • Exceptionally organized
  • Analytical skills
  • Tax compliance
  • Data Management
  • Multi-state payroll
  • Garnishment processing
  • Microsoft applications
  • New hire processing
  • Time sheet review
  • Payroll policies and procedure
  • Persuasive communicator
  • Research support

Timeline

Payroll Specialist (Hybrid)

Plexcity
01.2022 - Current

PAYROLL COORDINATOR (Hybrid)

AppleOne
01.2020 - 01.2022

PAYROLL COORDINATOR

Prime Healthcare Services
01.2018 - 01.2020

LEAD PAYROLL SPECIALIST

Premier Healthcare Services
01.2016 - 01.2018

TEMPORARY PAYROLL CLERK

Ajilon
01.2015 - 01.2016

CUSTOMER CARE REPRESENTATIVE

Anthem
01.2013 - 01.2015

PAYROLL ACCOUNTANT

Pacific Clinics
01.2010 - 01.2013

Certificate - Surgical Technology

California Business Institute
06.1992 - 06.1992

High School Diploma -

Monrovia High School
09.1983 - 06.1988

No Degree - General Education

Citrus College

References

Available Upon Request

Sarah Y. Lockhart