Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Ludka

Linden,NC

Summary

Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.

Overview

2
2
years of professional experience

Work History

Barista Trainer

Starbucks
08.2022 - 08.2023
  • Maintained regular and consistent attendance and punctuality.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Promoted additional items with beverages, increasing store sales.
  • Customized training strategies based on individual barista knowledge, experience, and strengths.
  • Taught proper procedures and strategies for success to new employees.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.

Cashier

Taco Bell
05.2022 - 08.2022
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Processed refunds and exchanges in accordance with company policy.

Cashier

Duck Donuts
09.2021 - 05.2022
  • Learned duties for various positions and provided backup at key times.
  • Addressed customer needs and made product recommendations to increase sales.
  • Operated cash register to record transactions accurately and efficiently.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Education

Bachelor of Science - Criminal Justice

Fayetteville State University
Fayetteville, NC
06.2027

Skills

  • Work Coordination
  • Coaching and Development
  • Public Speaking
  • Leadership Development
  • Clear Communication
  • Human Resources

Timeline

Barista Trainer

Starbucks
08.2022 - 08.2023

Cashier

Taco Bell
05.2022 - 08.2022

Cashier

Duck Donuts
09.2021 - 05.2022

Bachelor of Science - Criminal Justice

Fayetteville State University

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Sarah Ludka