Sarah Lyle
Global Resource Management
Vass,NC
Summary
Strategic Resource Management leader with over 15 years of experience in workforce optimization, cross-market talent alignment, and capacity planning excellence. Renowned for analytical rigor combined with empathetic leadership to drive significant business impact. Positioned as a global Resource Management leader at Korn Ferry, collaborating with North America's Assessment & Succession and Leadership & Professional Development teams to enhance resource agility, elevate utilization rates, and support sustainable bottom-line growth. Committed to fostering a culture of continuous improvement and strategic alignment within organizations.
Overview
25
25
years of professional experience
3
3
Certifications
Work History
Associate Director, Global Resource Management
Korn Ferry
03.2023 - Current
- Serve as a strategic resource partner for North America Assessment & Succession and Leadership & Professional Development, driving alignment between talent strategy and delivery execution.
- Spearhead cross-functional capacity planning across four industry markets, leading initiatives that increased staffing agility by 10% and improved workforce visibility.
- Drove improved forecasting accuracy (+20%) through RM data advocacy and scenario planning, contributing to bottom-line performance.
- Champion talent development through team coaching, personalized growth plans, and RM maturity model execution.
- Recognized as a collaborative, trusted leader across Korn Ferry’s matrixed, global structure.
- Led cross-functional teams to develop strategic initiatives, enhancing operational efficiency and achieving business objectives.
- Developed and implemented process improvements that streamlined workflows, reducing operational costs and increasing productivity.
- Established performance metrics to monitor progress on initiatives, driving accountability across teams and departments.
Senior Resource Manager
Korn Ferry
06.2021 - 03.2023
- Led a high-performing team of Resource Managers for the Leadership & Professional Development solution area, supporting complex client engagements and high-volume delivery needs.
- Championed the successful rollout of a new enterprise-wide resource management platform, leading the change management strategy for the solution area and embedding the tool into standard ways of working.
- Developed and implemented new capacity forecasting dashboards, enabling solution leadership to visualize demand trends, anticipate delivery constraints, and improve workforce planning decision.
- Collaborated cross-functionally with project management, operations, and senior leaders to improve talent deployment and workforce visibility across key accounts.
EPMO Resource Manager
Holland & Knight LLP
02.2019 - 06.2021
- Developed and launched Resource Management processes, achieving 90% utilization within one year.
- Created executive-level reporting on forecasting, utilization, allocation, and availability.
- Established SLA for resource allocation within 30 days of project kickoff.
- Reduced financial gaps between planned and actual project costs by $800K in 2020.
Senior Operations Manager
AgileThought
01.2018 - 02.2019
- Maintained utilization targets and bench levels across 300+ technical resources.
- Defined strategic roles for scalable practice areas.
- Led and developed team of Project Administrators and Analysts.
- Resolved complex staffing conflicts across concurrent initiatives.
- Client Services Support Manager | Jan 2013 – Dec 2017
- Created and trained team of Project Administrators to scale RM support.
- Improved employee morale and streamlined RM workflows.
- Maintained skills inventory database to optimize staffing.
- Resource Manager | Aug 2011 – Dec 2012
- Partnered with executives to build development teams aligned with project objectives.
- Compiled and analyzed HR reports to forecast bench availability and resource needs.
Client Services Support Manager
AgileThought
01.2013 - 12.2017
- Successfully created a team of Project Administrators, training them in the established resource management processes in order to scale with the growth of the firm and delivery of client engagements.
- Improved productivity and employee morale by fostering strong relationships with other employees, leadership teams, and customers. Streamlined processes by training Project Administrators to encourage personal and professional growth.
- Developed and maintained team member skills inventory assessment and database for effective project staffing.
- Managed daily operations to ensure smooth functioning of the support department.
Resource Manager
AgileThought
08.2011 - 12.2012
- Developed resource allocation strategies to optimize project efficiency and reduce downtime.
- Managed staffing schedules to align with project demands, ensuring timely resource availability.
Executive Assistant
CWE
10.2010 - 07.2011
Territory Manager
Western Union
11.2007 - 12.2008
Executive Assistant
Western Union
11.2004 - 11.2007
Administrative Assistant
Riverside Baptist Church
09.2000 - 10.2004
Education
B.S. - Business Administration, Finance
Metropolitan State College
Denver, COSkills
- Workforce strategy development
- Demand forecasting expertise
- Employee engagement strategies
- Stakeholder relationship management
- Talent development
- International resource coordination
- Cost optimization strategies
- Regulatory technology management
- Expertise in stakeholder collaboration
Affiliations
AI Champion, Korn Ferry | September 2025 - Present
Member, Korn Ferry Women’s Think Tank | April 2025 - Present
Certification
- Resource Management Certified Professional (RMCP), Resource Management Institute, 2019
- Professional Scrum Master, Scrum.org, 2018
- Certified Strategic Workforce Planner (SWP), Human Capital Institute, 2016
Timeline
Associate Director, Global Resource Management
Korn Ferry
03.2023 - Current
Senior Resource Manager
Korn Ferry
06.2021 - 03.2023
EPMO Resource Manager
Holland & Knight LLP
02.2019 - 06.2021
Senior Operations Manager
AgileThought
01.2018 - 02.2019
Client Services Support Manager
AgileThought
01.2013 - 12.2017
Resource Manager
AgileThought
08.2011 - 12.2012
Executive Assistant
CWE
10.2010 - 07.2011
Territory Manager
Western Union
11.2007 - 12.2008
Executive Assistant
Western Union
11.2004 - 11.2007
Administrative Assistant
Riverside Baptist Church
09.2000 - 10.2004
B.S. - Business Administration, Finance
Metropolitan State College
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